cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23622 Views
  • 0 replies
  • 8 kudos

Nest asking for 6 digit verification code

Hiya@Links to membersI had my boiler serviced yesterday and after the visit, my Nest thermostat stopped working. It said it was a connectivity issue and is now asking for a 6 Digit code. I’m unsure what generation the Nest is (I’ve had it for about 1...

Can't Cancel Nest Renew

I did NOT signup for "Nest Renew" but my thermostat has just recently been changed by "Nest Renew". This unsanctioned change put my elderly mother into a health emergency, because Nest Renew changed the temperature on the thermostat which led to her ...

Hedge by • Community Member
  • 424 Views
  • 3 replies
  • 1 kudos

Resolved! E448 No power. Switch from Honeywell to Google Nest

Hi All,I recently changed the thermostat from Honeywell to Google Nest, however, after wiring everything up, I got the error message that shows no power. Attached are the current photos of the wire from the Google Nest and the furnace control board. ...

louis8542 by • Community Member
  • 770 Views
  • 6 replies
  • 0 kudos

Temp Sensor not displaying temperature in Google Home App

Using Google Nest (4th Gen), with supplied temp sensor. The temp sensor paired and tested successfully and appears associated to the thermostat. However, the Google Nest app shows a “-“, where the temperature should be displayed. The thermostat shows...

Lash1 by • Community Member
  • 972 Views
  • 1 replies
  • 0 kudos

NEST Thermostat will not re-connect with the internet. We have tried the reset/restart 5 times.

2 years ago, we purchased a New builder home that came with a GOOGLE “Package” including two NEST Thermostats (3rd Gen Learning).Went on vacation for 10 days, came back to an error message “not connected to Wi-Fi” on the main floor thermostat.Tried t...

Moved Away From Our Home

We have moved away from our home and did not disable our Nest thermostat. We cannot return to change settings. Is there any issue with just leaving it for the new homeowner?

SusanG by • Community Member
  • 305 Views
  • 3 replies
  • 0 kudos

Nest Sensors

I have 2 nest sensor, work great. However I use the schedule to assign each sensor to morning, day, evening and night. The times are preset, for example, Night is set from 9PM to 7AM. Is there a way to set my own time frame for each of the 4 set time...

m-a-toma by • Community Member
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Gen 4 not cooling, heating on cool, heat pump

Installed a gen 4 Nest to replace my Emerson thermostat for a heat pump (which is brand new). It only runs warm air when set to cool.Original wiring:RH - redO/B - orangeY - yellowG - greenW/E - whiteC- blackY2* - blueOn the Google Home setup:Y1 - yel...

clpost by • Community Member
  • 867 Views
  • 5 replies
  • 0 kudos

C wire connected, but still getting error

I think I have the correct thermostat selected. My C wire is connected and has power (confirmed by my ac guy), but I'm still getting the error saying it's not connected. Any suggestions how to fix this?

to vote
Labels