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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 24016 Views
  • 0 replies
  • 8 kudos

NEST E with no Cooling Mode

I have a 4 wire system connected to a NEST E. Everything is working with the exception of a missing Cool Mode. In my Equipment Settings, 3 of the 4 wires are 'recognized'; Red, White and Green. The Y wire connection is not recognized. Because I do no...

Fredymac by • Community Member
  • 1302 Views
  • 3 replies
  • 0 kudos

Nest Renew Still Active On Thermostat

Somehow Nest Renew Basic got activated on my account and thermostat. I managed to get it cancelled on my account but the thermostat is still making automated Nest Renew changes. I know this because of the yellow Nest Renew icon that pops up on the th...

Nest 3rd generation-how to turn off farsight

We have followed all directions on the internet and they do not seem to correspond to what the app has...I need the thermostat screen to NOT come on during the night. It lights up the whole ding dang room! How do I turn this feature off for the night...

lorilou by • Community Member
  • 713 Views
  • 3 replies
  • 0 kudos

Thermostat non responsive

My Nest thermostat has been off for 11 days it seems whilst I was away on holiday. It says on my app that I have to contact Boxed. When I try that, they say I need a case number from Nest, but Nest keeps telling me to go to Boxed. Any tips from anyon...

Burnham K2 combi boiler

I have a burnham K2 combi boiler. It was two wires to my nest RH and W. I want to add a C wire to eliminate short cycling. What wiring changes need made?

kdale3 by • Community Member
  • 1078 Views
  • 7 replies
  • 0 kudos

Resolved! Best thetmostat home app

I installed my nest thermostat and power connector about a week ago. Everything was going fine till I opened the home app this morning and I was prompted to start over with the set up. Now the app can’t find the thermostat and I’m not able to use the...

Pbourgea by • Community Member
  • 1174 Views
  • 5 replies
  • 0 kudos

Conflict between Nest v Home

There seems to be a conflict between Home and Nest with location sensing. In Home I see the blue set location button and do all that. If I then go back to Nest it says my phone is not being used for location sensing. So I fix this in Nest and then Ho...

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