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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23894 Views
  • 0 replies
  • 8 kudos

Heating schedule

Hello have a nest thermostat and app, I am able to open schedule , select a time and a temp but not sure how this period end is seti just want to start at 0645 at 16 and for it to turn off at 0745 then set it to come on again in evening have googled ...

MarkHs by Community Member
  • 411 Views
  • 1 replies
  • 0 kudos

Emergency Heat mode 3rd gen thermostat

Cold weather heating with heat pump. I want to use Aux heat all the time in winter but there is no Emergency Heat mode. Compressor lockout works below 32 degrees but often the outside temp displayed on the thermostat is 10-15 degrees higher than actu...

Kmiller546 by Community Member
  • 2087 Views
  • 4 replies
  • 0 kudos

Device appears offline

I've had a Nest Learning Thermostat for about 1-1/2 years with no issues. Recently my internet line was replaced so I had no internet for a couple days. Once connected everything was fine except my App said my thermostat was offline. After going thro...

rjhd by Community Member
  • 1394 Views
  • 7 replies
  • 0 kudos

Nest thermostat

Have old Honeywell home thermostat. Only have 2 wires. 1 red. 1 white. Have older home. I’m lost. Do I need a jumper. Help

dowens21 by Community Member
  • 1860 Views
  • 9 replies
  • 0 kudos

Nest thermostat reporting offline but is connected

My husband invited to our Google Nest so I can control it too. I followed the instructions in the invite and all appears to go well except that when the setup is complete, Google Home reports the thermostat is offline. However, I am able to control i...

Kfinnn by Community Member
  • 577 Views
  • 3 replies
  • 0 kudos

e78 error fix

My system comes up on e78. How can I resolve this issue. 

Kdwalk by Community Member
  • 2574 Views
  • 3 replies
  • 0 kudos
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