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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 10821 Views
  • 0 replies
  • 6 kudos

Nest Learning Thermostat 3rd Gen won’t control cooling

 Nest won’t control heat pump cooling. Old Honeywell t-stat has a metal jumper between Y1 and W1. With yellow wire to Y1. White wire goes to W2. Cannot find the right wiring config on the Nest that will control cooling. Changed heat pump orientation ...

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Jota57 by Community Member
  • 585 Views
  • 7 replies
  • 0 kudos

Nest Thermostat will not load on app after factory reset

I am unable to load my nest thermostat on the Goggle Home App after doing a factory reset on it due to a new internet server. I add the thermostat and when it get to the point of the set up it goes to a blank screen on my iphone (this is after the in...

QR Code

How do I access the QR code on my Nest Thermostat? Thanks!

idniclee by Community Member
  • 449 Views
  • 4 replies
  • 0 kudos

QC Code Access

Can you please tell me how to safely access the QR code on the back of the thermostat face? What is the secret to taking the round face off the base, without damage? Thanks!

idniclee by Community Member
  • 838 Views
  • 9 replies
  • 0 kudos

Setting up times

I'm new to using the nest so I've set up my Google home and I set up a schedule the issue is I work from home so it keeps going to eco mode when I'm home although it's set for comfort mode. How do I start over and reset all the schedule my gosh I'm t...

Resolved! Wire Connecting Two Ports

 Hello,When I removed my old thermostat to install the new Nest Learning Thermostat I found one short red wire connecting two ports. Do I need to add that somewhere? Right now I just have cool, heat, fan, and power connected. I am wondering if my hum...

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Resolved! Wiring

My old thermostat wires are red,white,green and blue. Does the blue wire replace the yellow wire or is it still a common?

Tmeehan by Community Member
  • 805 Views
  • 3 replies
  • 0 kudos
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