With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heatlink and 3rd gen thermostat not working
I've had the 3rd generation thermostat for 18 months and it has been working without issue. Suddenly and for no obvious reason, my heating and hot water are not working. The thermostat is blank. I can take it off its wall plate and charge it manually...
Disconnect Wi-Fi
My Wi-Fi is disconnected
problem with nest learning thermostat 2 and wifi connectivity
I updated my router recently and haven't been able to get my Nest thermostat to connect reliably. 20+ other devices are connecting, so I'm confident that connectivity is good. Old and new router were both TP-Link.Right now, I can get the nest to conn...
Wiring installation
I am trying to wire up my new Nest Learning Thermostat on my up stairs unit. When I used the app it say the thermostat is compatible but to contact a pro. I do have a heat pump system. Attached is how the system is currently wired.
Only 1 stage of heating working
I just replaced our 30 yr old system with a brand new 2 stage heating, 2 stage cooling gas pack. We installed a new Nest Learning Thermostat at the same time.During the test mode, when testing heating (stage 1), it turns the fan on but only blows col...
Google Nest thermostat
Can I change the preset temperatures for Comfort, Eco and Sleep? It only allows me to set it at 77, I can’t go any lower, why?thank you
Account Disconnected
My Nest thermostat in reads Account Disconnected in Settings but it is connected to the internet. I tried resetting a few times but it didn’t work. I also tried calling the Google Support number but got disconnected a few times. Very frustrating!! An...
Nest w5 Error
Recently, my Nest Thermostat began showing the w5 error message and will no longer connect to my wifi. I’ve tried unplugging and restarting the Nest and my wifi multiple times, but it doesn’t detect any wifi networks.How do I go about getting this fi...
Remove old Nest Learning thermostat
I need to completely remove my Nest learning thermostat. No problem pulling it off the base but I can't figure out how to detach the wires. I've watched a couple of YouTube videos but the base looks very different than mine, probably because it's a p...
Wiring nest thermostat
I am trying to install my new nest thermostat in place of my old thermostat. Following app. It then comes up and says I need professional installation. I have a gas furnace with heat pump type system. My neighbor has similar units and installed his o...
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