Google Nest Community

CONNECT OLD NEST TO GOOGLE NEST

I HAVE A 2 YESR OLD NEST THAT WAS HOOKED UP TO MY PHONE, I BOUGHT NEW NEST THROUGH GOOGLE, BUT IT BOOTED MY OLDER NEST, HOW DO I RECONNECT

NEED TO CONNECT OLDER NEST THERMO TO A NEW GOOGLE THERMO

Lost nest temperature sensor

I moved to a house where the last occupant had installed a nest thermostat and 3 temp sensors. However, I could not find one of the three sensors. The thermostat is already configured to my Google account, and the 2 sensors are added to it. Is there ...

Where do I send the photo of my thermostat wires?

I was researching if my heating is compatible with Nest and the directions said to take a photo of the wires on my current system and then it had a link that went here. Where do I send the photo? Can someone just tell me if my system is compatible?

Compatibility checker

I checked the wires on the compatibility checker for my nest thermostat and the checker said the thermostat should work with the wiring I have and now when I try to connect it via google home it says it isn't compatible.And No I don't want to contact...

Damper Control

I just had my house HVAC redone to add three total zones. I have one Heat/AC system and the 3 zones are controlled by dampers. Once the contractor was done he decided to tell me that Nest Thermostats will not work with the required damper control for...

Remote sensor name on thermostat

I recently purchased a 3rd generation learning thermostat with remote sensor. They are both both connected and linked and the remote sensor is named Den. I can see both of these in the app on my Samsung S21. When I an looking at the app it shows that...

Thermostat e not connecting to Wi-Fi anymore

My 3 week old thermostat e has just dropped from my Wi-Fi network. Tried everything on the support page but it will not find my network anymore. This thing must be broken.

When both connected phones are away from home

Hello allWonder if anyone can help me at allMy parents are house sitting for me a few days a week and when they have tried to turn the heating up manually to override the eco setting, nothing happens, the heat link clicks but doesn't turn the heating...

The heatlink gen.3 is dead, all lights off

Hi everyone, I bought a 3rd gen Nest thermostats from Amazon and installed it in May 2019. Just today I noticed that the heating didn’t switch on for few hours and noticed the H71 error on the thermostats. All lights in the heatlink are dead. The uni...