Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat
I can communicate with the nest through Wi-Fi everything works and is set up but doesn’t send signal back for boiler to come on
Absurd warranty policy
After 5 months of using the thermostat (Gen2 learning) it stopped connecting and could not find any of my networks. After 1.5 painful hours on the phone with their "tech support" they determined it was a hardware failure and it needs to be replaced u...
Just want to set it manually
In current times and circumstances I just want to set my thermostat to come on when I want and not to constantly override itself and come on at random times. I’ve created a schedule but to no avail it’s constantly comes on when it fancies it!! so how...
Nest thermostat keeps saying Please remove the thermostat from base then reattach, but won’t restart
Nest thermostat keeps saying Please remove the thermostat from base then reattach, but won’t restart
Resolved! nest thermostat ambient temp does not display
My Nest thermostat has stopped displaying the ambient temperature. It only shows the temperature the thermostat is set to. Both used to display. Now I can only see the ambient temperature when I raise or lower the set temperature. As soon as the hous...
Broken heat link
My Nest heat link (2020) has died. No lights at all, no response from the button. Can I get a replacement? Local retailers only sell the complete Next kit.
Automate the Fan Schedule Based on House Temp?
I picked up a Nest Gen 1 Thermostat off Ebay for a great deal $60. It's pretty amazing how full-featured these things are for being several years old. But a thermostat is not that complex of a device. Nevertheless, the one feature I wish I had was au...
Locked out, don't have pin account
Don't know the account or pin , Can't control it
C wire e79 error
The thermostat says the c wire isn’t connected. But I’ve tested the c-wire and it has power. I’ve double checked all the wire connections to the base. Any advise is welcome.
Another Heatlink failed
Hi @AnaM You kindly helped me earlier this you when the Heatlink failed on one of my Nest controlled 2 heating circuits.The Heatlink on the 2nd circuit has also failed today. Serial number is: 10CA01AC341903A8, Software 2.1.2-1, Model Amber 2.5, Entr...
