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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4705 Views
  • 0 replies
  • 5 kudos

display question

My question isn't related to IOS, but it forced me to choose one.I am new user and was wondering if there is way to have the display show the current internal temperature and the current external temperature simultaneously! (whether its on or off)I h...

usametric by Community Member
  • 218 Views
  • 2 replies
  • 0 kudos

how to configure Nest thermostat for two stages of heating

Hi. I just recently installed a Nest thermostat with wiring terminals R,C,W,Y,G and *OB. Also installed is a new two stage heating furnace with single stage cooling. How do I configure thermostat to work with two stage heating when I don't have a W2 ...

lennie08 by Community Member
  • 9929 Views
  • 18 replies
  • 0 kudos

Nest Learning Thermostat

29 Jan 2020 nest fhermostat decide by itself to turn off the heat @ -24°CIssue repea3several times Contacted google on 29 Jan receive a Rma Monday Jan 31 mail the thermostat backTuesday February 1st hgoogle receives the thermostat Then nothing Contac...

Media by Community Member
  • 177 Views
  • 0 replies
  • 0 kudos

Nest - hot water icon disappeared

Hi, after resting my nest thermostats (due to new nest being added after building work) the hot water icon has disappeared. I have rest all to factory setting, reconnected to home network. I’ve also tired following advice on platform to go to equipme...

Unable to active furnace once safety temperature is restored

I have a gen3 Nest Thermostat and 5 remote temp sensors and us the android Nest app. The thermostat is located at my cottage which is in Canada and I keep a safety temperature of 4.5C and an eco temperature of 6.5C so that the pipes don't freeze when...

FATBADCAT by Community Member
  • 137 Views
  • 0 replies
  • 0 kudos

Random timings

My thermostat has been starting heating at 3am despite the schedule being set otherwise. I have reset it to the factory settings and re-entered the schedule but again at 3am is chooses to come on. Any advice please.

MarkRugby by Community Member
  • 135 Views
  • 0 replies
  • 0 kudos

Resolved! Heat link replacement

My heat link seems to have died, no lights no signs of life after trying all I can think of. Can you buy just a new one rather than the full thermostat kit?

therealmc by Community Member
  • 449 Views
  • 3 replies
  • 0 kudos

Thermostat Always Offline

I recently complied with Google request to move my account from Nest to Google, since then my Nest app constantly says my thermostat is offline. Google support don’t have a clue. I have reinstalled the app countless times, disconnected the thermostat...

Ajt8888 by Community Member
  • 124 Views
  • 0 replies
  • 1 kudos
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