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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22237 Views
  • 0 replies
  • 6 kudos

New google nest e not turning on during setup

We just installed our new google nest e following all steps. We connected all wires where they should go and made sure it clicked. We turned on our power source and the thermostat is unresponsive. It’s not turning on, it’s not blinking lights. Not su...

jacqrhea by • Community Member
  • 697 Views
  • 3 replies
  • 0 kudos

Resolved! Error while setting up nest thermostats-sso-260

I am setting up Google nest thermostats. Followed the instructions, everything went well, thermostats is setup and connected to WiFi. While finishing up the setup on my iPhone (good home), had an error “Com.Google.sso error -206.” And google home app...

Naveedazam by • Community Member
  • 2678 Views
  • 13 replies
  • 2 kudos

Wiring clarification with Nest Power Connector

Hello, wondering if anyone could briefly explain why the W-wire worked instead of the Y-wire when I was installing the nest power connector following the heating and cooling instructions (instructions called for using the Y-wire). I have a gas furnac...

AirBreezy by • Community Member
  • 1740 Views
  • 6 replies
  • 0 kudos

How often must I recharge battery if I do not have a C wire

I just installed a Learning Nest Thermometer to run my heat only base-board system. I do not have a c-wire for power so must rely on the built in battery. After initiating the device, I saw that it was “low battery”. I charged the unit for a couple o...

Cakinak25 by • Community Member
  • 615 Views
  • 3 replies
  • 0 kudos

AC cycles on and off several times before coming on full

My AC frequently turns on and off several times over the course of about 10 seconds before it finally comes on and stays on. We've had the AC repairman out to our house several times over the summer trying to diagnose it, and he finally tried putting...

bwill6 by • Community Member
  • 1221 Views
  • 9 replies
  • 0 kudos

Google nest thermostat

Not sure my system is compatible, with my Honeywell thermostat I had a jumper from W2 to Y2 and now when I set up the nest thermostat cause it heats when I ask for cool I believe I have a heat pump

Lz by • Community Member
  • 639 Views
  • 3 replies
  • 1 kudos

Resolved! NEST 3rd Gen heat won't come on but fan does

Hey, My furnace comes on but won’t ignite a flame, so just blows cold air. Hooked up my old thermostat again and it worked just fine. Any thoughts from anyone ? Also, this is my second time posing this as I had email issues. Some people did reply to ...

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