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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

smart thermostat

traveled from Boston to Florida can not connect app to thermostat

kevcos by Community Member
  • 599 Views
  • 3 replies
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Wiring for Nest Heat Link

The Heat Link stopped working and Google have replaced it using BOXT. It looks like the engineer has used the same wiring configuration as was there before but although the Heat Link is on it does not trigger the boiler or the pump so we have no hot ...

DavidB1 by Community Member
  • 1094 Views
  • 6 replies
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How to remove a home from the app?

How do I remove a ‘Home’ profile from the nest app? I accidentally set up two homes I would like to delete one. It says to use the Google Home app, however it does not even sure those homes on the app. Can somebody advise me please?Many thanks

Nesty718 by Community Member
  • 1948 Views
  • 8 replies
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Nest Heatlink completely dead.

After 2 years of working great my Nest Heatlink is completely dead. I checked the heatlink to try to manually switch the heating on, but the heatlink is completely dead. I have an European version and I inserted a microusb power adapter and I got the...

Resolved! Nest Learning thermostat doesn’t work in heat/cool

Used the thermostat for a year, no issues. Set to heat/cool, schedule set. Eco off. Home/away off. Just like a plain scheduled thermostat. We go on vacation, so I set it to Eco to save some money perhaps. We come back, change it back to normal, troub...

boaterva by Community Member
  • 1770 Views
  • 10 replies
  • 1 kudos

Nest thermostat 3rd gen, heat link replacement

Have had my Nest for just over 2 years ( I think ) and it suddenly stopped working. I've had my boiler engineer out who also installed it and was told that the heat link is faulty. The Nest has no power going into it and the app on my phone is showin...

Lambz by Community Member
  • 774 Views
  • 3 replies
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Nest compatibility

 hey everyone I’ve posted a picture of the thermostat in the house we just bought. Every room is controlled individually and it’s setup just like this. No ac just electric heat. Can we setup nest on this or no?

D44C8433-433B-4D94-A0A2-F589B9598B09.jpeg
Nissi0629 by Community Member
  • 1077 Views
  • 3 replies
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