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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4516 Views
  • 0 replies
  • 5 kudos

C wire power

I replaced my Honeywell digital thermostat with a Google nest. There are white, yellow, red, green, and blue (common wire). I have properly wired my Google nest, but for some reason is saying that I do not have power to the C wire. First of all, ther...

Mikel1978 by • Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

Adding family members

By adding family members in the Google Home App (for accessing Nest Learning Thermostat), do the family members have access to owner's emails, google search history, photos, docs, etc?

Victor2 by • Community Member
  • 242 Views
  • 0 replies
  • 0 kudos

3rd Generation Nest Thermostat

I installed the thermostat 5 days ago. I set the temperature to 67 or 68 but the heater continues to run and the temperature in the house is in the 70s. In addition, the control panel of the heater clicks continuously. What could cause this? The wire...

Papatony by • Community Member
  • 142 Views
  • 0 replies
  • 0 kudos

Is my NEST bad?

I've been having trouble with my NEXT for months. First, it stopped recognizing the Wifi and would not allow me to control from my iPhone. Ok, I lived with it and adjusted it manually on the wall. Now it is dark and will not turn on. I charged it man...

Lisa1234 by • Community Member
  • 147 Views
  • 0 replies
  • 0 kudos

H72 error

I am also having the same issue as many others, heatlink is dead, thermostat shows H72 error code.I have read the other links and carried out procedures as advised but no luckDoes anything happen if you press its button for 30 seconds? NothingIn some...

Cullepl by • Community Member
  • 332 Views
  • 2 replies
  • 0 kudos

Nest thermostat won't recognize wifi

I have 3 Nest thermostats and one of them suddenly won't recognize any wifi. I've tried all the troubleshooting steps available. How can I fix this issue or does the thermostat need to be replaced?

Connecting Power Connector to a Unit With a Harness Instead of Screws

I have two new Google Nest Thermostats that I recently installed. The upstairs thermostat doesn't need a c-wire or power connector and is working fine with no error messages. The downstairs one is working fine, but is showing the n260 error. I bought...

btf by • Community Member
  • 216 Views
  • 0 replies
  • 1 kudos

New Nest Thermostat is different than older Nest E's.

I set up a new Nest Thermostat to my old gas boiler hot water convection heating system. I had previously set up 2 Nest Thermostat E's which work just fine with the only available wiring; red for power and white to white.The new unit seems to want a ...

Geothermal options

I have a nest learning thermostat generation 1. Connected to a 10-year-old water furnace geothermal heating and air-conditioning system with back up electric auxiliary heat. Has anything changed that would make the newer versions of the thermostats w...

Dpwct by • Community Member
  • 224 Views
  • 0 replies
  • 0 kudos
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