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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 26002 Views
  • 0 replies
  • 8 kudos

Bad wiring plate

I think my wiring plate is bad. I have a two wire heating thermostat , white and red wires,I am getting an error message "no power at RH". Yet, when I connect the wires two a single pole switch the heat works. I also then went and connected the white...

RickR1 by Community Member
  • 4091 Views
  • 12 replies
  • 2 kudos

Offline issues

My nest keeps saying offline check Wi-Fi connection?? My wifi is working it has done this several times and just magically connects again in a couples days to over a week! This has happened 3 or 4 times since I installed it a year ago

Nest thermostat in new home

We just moved into a house that has a nest thermostat. The previous owner has left it with their settings still on and says connect to thief app . There is a reset option but am worried I do this then it will loose all the settings for the heating an...

Shelljane by Community Member
  • 5796 Views
  • 4 replies
  • 0 kudos

nest heat link

hi have a 2 zone heating system ,and about to have the 3rd gen thermostat fitted with a heat link that came in the box , my sparkie took a look and said you have a thermostat upstairs and downstairs at the moment ,but when you fit this you may only b...

Lee-P by Community Member
  • 1096 Views
  • 4 replies
  • 0 kudos

New Nest thermostat wiring questions

I am trying to install a nest thermostat (not the Learning or E, just the standard Nest). It has just 6 wiring ports, there isn't a separate rH amd RC, just R. The furnace wiring doesn't have a C wire at all (picture below). I tried connecting the ne...

88CBC2F1-08A9-49D8-9505-B21A8347D84A.jpeg 732D507F-5F9D-438C-B80F-F96D738C7B34.jpeg
Kingston73 by Community Member
  • 1832 Views
  • 8 replies
  • 0 kudos

15 min timer hot water

I'd really like to control my hot water on 15 minute intervals to allow me to maximise solar PV heating of my tank via the immersion heater.Unfortunately Nest help say this is not possible and it will not be implemented. The heating can be controlled...

Richard01 by Community Member
  • 1723 Views
  • 1 replies
  • 1 kudos

nest e thermostat

I have a gas fireplace with a single pole wire switch (millivolt) that can control the gas logs on/off and I bought a Google Nest E thermostat because research said the nest E would control the fireplace without any 24 vac power, but i cannot get it ...

sdperk by Community Member
  • 1723 Views
  • 7 replies
  • 0 kudos

Resolved! Can Not Get Nest Thermostat to install on app

I have gone through set up several times with many factory resets and device removals from app but the nest will not finish the install. I continually get the below error at during the last step after it says configuration completed. then the app loc...

nest fail.png
ACJ79 by Community Member
  • 737 Views
  • 2 replies
  • 0 kudos
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