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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4735 Views
  • 0 replies
  • 5 kudos

Nest thermostat backwards finger sweep

Hello. I've just installed a Nest Thermostat GAO2081-US. It works correctly with respect to controlling heating and cooling. The Home app also works correctly. However, on the thermostat, sweeping clockwise turns down the target temperature instead o...

otttershu by • Community Member
  • 124 Views
  • 3 replies
  • 0 kudos

Heatlink unit

I've received an email stating that my heatlink unit needs replacing, the email says this will be done free of charge by BOXT, is this genuine or a scam.

Slugster by • Community Member
  • 146 Views
  • 3 replies
  • 0 kudos

Open therm and distinct zone valve wiring to the same heat link

Hello,I have a combi boiler that supports open therm. I also have three distinct zone valves (one for each floor).I understand that I can connect one nest learning thermostat to each zone valve but I'm guessing I will lose any open therm features (be...

Kiougar by • Community Member
  • 246 Views
  • 3 replies
  • 0 kudos

Avoid thermostat running when outside it not cold

For example if I set the temperature to run at 11 am at 17*C.How can I avoid to start running if outside it’s 15*C which clearly I don’t need heating?Is there a way to restrict the thermostat to run if weather is higher than certain temperatures?

Resolved! Software update

My thermostat software stuck on 5.9.5-2 version. I already checked all support suggestions: WiFi signal, battery level, etc...Any suggestions please?

Andrea76 by • Community Member
  • 724 Views
  • 17 replies
  • 1 kudos

Using existing base on new thermostat

I have a third generation nest thermostat. It has battery issues so I ordered the Amazon Google nest thermostat I was wondering can I use the existing base from my thermostat with the new one? should you charge your new thermostat before putting it o...

Jim007z by • Community Member
  • 786 Views
  • 13 replies
  • 0 kudos

Thermostat wires

I have a w/e wire. All the other wires seem compatible, where would this one go to the nest thermostat

Nest Learning Thermostat

Nest Learning Thermostat won’t hold battery charge. Goes offline continually. Charge and then it works for 24-48 hours or so. Any solutions? New unit perhaps needed? Worried that at some point it will also quit working manually on the wall. Thanks fo...

Kathy8 by • Community Member
  • 62 Views
  • 1 replies
  • 0 kudos
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