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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 6675 Views
  • 0 replies
  • 6 kudos

Resolved! Thermostat is not turning on

My thermostat is not turning on can you mail me one and I will installed Rafael Reyna 2918 W. Chester Ln., Harlingen, TX 78550

Rafael552 by Community Member
  • 422 Views
  • 2 replies
  • 0 kudos

Nest thermostat not heating

I have my thermostat set to 68 at night and the past two mornings I’ve woken up to 56 degrees. Why isn’t it kicking on at night to keep the 68 degree temp??

google home with Nest thermostat

my new iphone did not pick up my google nest thermostat and I am away from homehelp with transferring the thermostat app to my new phone

barb3 by Community Member
  • 132 Views
  • 0 replies
  • 0 kudos

Auto Schedule

When I turn off my auto schedule why won’t it stay off.  

Catfish46 by Community Member
  • 168 Views
  • 0 replies
  • 1 kudos

Connects to internet but not app

I was able to connect main floor thermostat to app but the thermostats in basement and second floor won’t connect to app despite being connected to wifi. I’ve restarted thermostats but can’t get connection to app

Nest heat link control box broken

Hi,my Nest heat link box and thermostat were fitted 2 and half years ago. The heat link is broken. What is the warranty cover, I registered it and how can I claim as this is too soon for a system breakdown?

Heat Link replacement

Hi there, my heating gone off 2 days ago, Nest thermostat itself is working and we managed to charge it up with USB but happen Nest Heat Link seem to be dead as there is no light to it. Our plumber and heat engeneer said there is deffinetly power to ...

Refund process is

When the Heat link gone down on June , its was replaced by Nest with a refurbished one, installed by qualified technician recommended by Nest. In a month its gone faulty. The process is I need pay for the installation and nest will refund, sound easy...

Vinny1 by Community Member
  • 1358 Views
  • 11 replies
  • 0 kudos
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