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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat not showing up
I have a Nest thermostat. It is added in the Nest app but does not show up in the Google Home app. I have checked to make sure that they are both logged into the same account. I have deleted the thermostat, uninstalled the apps, and re-added the apps...
check if this works with Nest
Hi,Need help on compatibility.I have 3 thermostats at home. 2 of them has only W and RC RH bridge. No C line. I am not sure how hard to get C line if it is really required.The last one is a bit complicated. see photos attached.Can you please help me ...
Need help with understanding compatibility
I want to replace this relics with a nest thermostat. I can count 4 wires coming from the wall (black, red, green, yellow). The wires are not stranded nor bolted. Do you know if this setup is compatible?
Sensor attached to old account. How do I disconnect it so I can use it on my current account?
Sensor attached to old account. How do I disconnect it so I can use it on my current account? I don't have access to my old account.
How do I log a complaint
How do I log a complaint about your customer support staff?
Resolved! Home/Away Assist, returning home always stuck in eco mode
So I have 2 nest thermostats which are controlled with Home/Away. Whenever I go out the thermostat goes into eco as expected. Whenever I return home the app shows "Home" and so does the log so it defintatly knows I have returned, but the thermostat h...
Nest learning 3rd Gen manual schedule
I just recently had a Nest 3rd Gen learning therm. installed so far so good , I think. We have auto schedule enabled but this morning I tried setting up a manual schedule . I set the my schedule for 8 am to be at 65 degrees and for 2 Pm to be at 69 d...
Battery for gen 1 nest learning thermostat
Low battery came on yesterday, can't find where we buy a new one. Model doesn't match online specs and when I search it tells me I need a battery that's totally different from what's in the Nest. We shut down and it recharged while we slept and Nest ...
nest
I want to use nest without Google. It worked before Google got involved. Now it does not work. Why are Google going around breaking things? I hate cookies, especially third party cookies. Why do I have to let Google sell my information to scammers, f...
nest.com/w5 error + no wifi detection
Good evening,For the last few weeks, my Nest Thermostat (linked to Heatlink) stopped detecting wifi. Nest Thermostat displays nest.com/w5 error message. I tried several time to restart and even reset the Thermostat and now it does not detect any wifi...
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