cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3997 Views
  • 0 replies
  • 5 kudos

New Nest thermostat not a substitute for E thermostat

I installed four Nest E Thermostats last summer and have been very pleased with them, particularly as they have provided reassurance during Covid when away from the property during the cold New England winters. I recently tried to order two more and ...

nest thermostat keeps going into away mode

I work from home and my nest is constantly turning off the heat because it thinks I'm away. I've turned off auto-schedule and home/away assist in the app but it doesn't seem to matter. Getting really annoyed with this "smart" device always thinking I...

Resolved! H71 error but the Heat Link seems to have no power

H71 error (which I've had before and fixed) but it's the fixes are not working this time. No lights coming on Heat Link. I've tried to reset etc and turn on manually, it's dead. All power to house is fine, nothing has changed. It just stopped working...

Ebabington by Community Member
  • 2696 Views
  • 6 replies
  • 0 kudos

Resolved! Thermostat E Wiring advice

HelloI’m hoping to install a nest thermostat e at a holiday home. However, I can’t fathom whether the wiring is compatible. What is installed looks fairly straightforward but whether this is compatible with the nest is another matter entirely. I shou...

BD4BF91D-BB9B-4163-883C-9771FCB4E064.jpeg 47E6F588-E5B2-42E8-8BE5-880BABC67886.jpeg AE501715-DAB0-4D94-B1BF-1EFBF9FAA307.jpeg

Power suddenly not available

Out of the blue one day I get a message stating that the power to the upstairs Nest thermostat is not there anymore. Nothing changed....it just happened. I don't touch the wiring on these, so it wasn't something that was bumped or moved. It just stop...

jasoclark by Community Member
  • 43187 Views
  • 22 replies
  • 7 kudos

Nest Learning Compatability

Hello. I believe the Nest Learning Stat is compatible with my old wiring but wanted someone to confirm that before I opened the package. There is a jumper wire from Y to W and I'm not sure what that means. Thank you!

IMG_2193.jpg
to vote