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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21991 Views
  • 0 replies
  • 6 kudos

My nest thermostat doesn't charge at the base

My nest thermostat is not charging at the base. I called for an HVAC company to take a look at it. They said the wires are connected correctly. Please help. It's been a cold winter and a nightmare coming home to a freezing house.

Nikkid by Community Member
  • 2151 Views
  • 14 replies
  • 0 kudos

Google nest wiring

I have a white wire labled O in my old thermostat Can someone please help with where that goes in the wire plate for the Nest Thanks

gerryg by Community Member
  • 848 Views
  • 4 replies
  • 0 kudos

Resolved! Can't add second Nest Thermostat to app

I have two Nest E thermostats (1st Generation) in two locations (different addresses)Up to about a week ago, I had both thermostats connected to the Nest app on my android phone, and everything worked perfectly. Last week, we were in one of the locat...

RickDJ by Community Member
  • 1819 Views
  • 5 replies
  • 0 kudos

Nest thermostat glass cover

Our Nest thermostat glass cover has broken in the lower half, straight across. Is the glass replaceable?

JRtkr85 by Community Member
  • 390 Views
  • 0 replies
  • 0 kudos

Low battery on 2 thermostats

I’ve had two nest thermostats connected to my boiler for approximately three years. I recently changed routers and upgraded my Wi-Fi. Now all of a sudden they first lost farsite function and now lost Wi-Fi connection. It says I have low battery on bo...

Jondres by Community Member
  • 354 Views
  • 0 replies
  • 0 kudos

No filter reminder

I have not had a filter reminder since putting in a new HVAC last July. Filter reminders are set to ON. I haven't had a reminder since January when I manually told it I was changing it. The system is set for heat 71/73 daily all winter. Before I had ...

jet1959mo by Community Member
  • 1548 Views
  • 4 replies
  • 1 kudos

Compatible? Still not sure...

Here's my current thermostat connection. After all the reading, I still can't figure it out and don't want to open the package. Help?W Y G O Rc/R B

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192UB1987 by Community Member
  • 1536 Views
  • 8 replies
  • 0 kudos

Nest app

Does the Nest app still work or do I need to download another?

Chas76 by Community Member
  • 612 Views
  • 3 replies
  • 0 kudos
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