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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21913 Views
  • 0 replies
  • 6 kudos

Resolved! Set to eco now no heat

We set our t-stat to eco mode at 66* Friday night. Come back Saturday night and temperature is at 55*, all night testing heat and auxiliary heat only blowing cold air. Safety heat keeps us at 45* but cannot get anything above that now.

Itcold by • Community Member
  • 911 Views
  • 4 replies
  • 0 kudos

can't find device.

My Thermostat isn't working. I was told to delete the device from the app now it won't let me add it back. my wifi is working fine but it keeps saying it can't find the device

Nest thermostat keeps turning off

My nest thermostat has worked fine for over a year now. Just in the last 3 days now I has started shutting off (going into Away mode) while I am still at home. I only notice because it starts getting really cold and when I go check the thermostat wil...

Brens76 by • Community Member
  • 32626 Views
  • 21 replies
  • 2 kudos

Upstairs and downstairs thermostate

Hello all... I can't seem to get the downstairs thermostats working from my phone. The icon is not even showing. Only the upstairs is displaying?

Nest Heat Link - No Power - No Lights and now no heating

Hi. I got my new heating installed just over 2 years ago including the Nest thermostat. Today I woke up to no heating and the thermostat isn’t connecting to the Heat Link. On checking the heat link, it’s dead. No lights on at all. Pressed the button ...

Susan7 by • Community Member
  • 2046 Views
  • 12 replies
  • 0 kudos

Hot water issues!

Hi everyone, We've had a Nest thermostat for around 4 months and all seemed fine but this weekend we have had issues with the hot water. Yesterday it ran out and when I tried to boost nothing happened. I tried to reset and reconnect the heat exchange...

by • Not applicable
  • 268 Views
  • 0 replies
  • 0 kudos

Thermostat

Hi.We have got a new boiler with Nest learning thermostat however when I want to increase heating it takes nearly an hour.I have also scheduled heating for morning 6-8am and woke up at 7am and was still cold. Termostans was saying “preparing heating”...

glucia84 by • Community Member
  • 391 Views
  • 1 replies
  • 0 kudos

Restarting installed Shows e23 no power??

Cannot restart Nest Thermostat that I turned off two weeks ago. Shows no connection to Rc wire and error 23. Recharged battery. Voltage is good but no values for voltage in and out. Have also tried turning breakers on and off. Also found no water or ...

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