With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Rheem Heat Pump recurring E73 errors
Nest Rheem Heat Pump, E73 error when using Aux HeatHello,My dad and I just installed a Nest thermostat at my parents house just after Christmas and everything appeared to be running fine, until this week when some snow/colder weather hit. It was up a...
Nest thermostat not connecting to app. Two thermostats on different networks.
I have two Nest stats one in SC and one in NC, different networks. Both work fine. I'm trying to add a second one in NC on the same network and throws up an error code. I've tried resetting stat, router, reinstalling nest app, even tried to use my mo...
Warranty
I need a warranty replacement on my Google Nest. I have had an hvac and an electrician come to my house and they've determined its the Nest that isn't getting power. pictured is my receipt of purchase. If there's anything else needed for the replacem...
Remove previously used phone
Home Away Assist worked superbly for over 6 years, until I got a new iphone - because the old one stopped being able to connect to wifi. The app frequently doesn't turn the thermostat down, or on, because it shows a "Previously used phone" as being a...
Wifi Error
Hi! I need support. My nest thermostat was working fine for about a year. I’ve tried resetting it multiple times and it still doesn’t connect to my wifi. I have no access to the thermostat from my phone anymore.
Need Nest Learning Thermostat to stay at or above 72* at night
Last night I had a pipe freeze in my home. The repair service suggested I don't let my home temperature drop below 72*. Is this possible with a Nest Learning Thermostat, if not, I will need to remove it.
Nest Thermostat Won’t Start Furnace
Installed new Neat E-Learning3rd generation thermostat, and my furnace tries to start but won’t. I have already charged the thermostat over light because it was showing 3.4V. It is now showing 3.78V. However it is doing the same thing.when I put the ...
Nest Thermostat removed from App
Has anyone experienced the thermostat being removed from the nest app after its been installed? For some reason the thermostat has been removed from my nest app & I’m struggling to reinstall the product as the 2 appear to be conflicting ie thermostat...
Modes on thermostat
My learning thermostat only shows heat and off mode no cool or heat cool
My Heat Link Has Failed
Firstly I’d like to say how frustrating it’s been to get to this chat. Your help pages are in denial on the fact that your products can dare fail!I have a heat link that’s failed. I’ve learnt since having this issue it’s VERY COMMON!Your help pages a...
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