Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest low power
This will drive you nuts. 2 wire system. Have spare wire with thermostat to use for C. Hooked up c to common on transformer. Measure between R & C at thermostat I have 26V. Hook up nest get lower power??
Heating in Cool
Nest Thermostat has worked great for months. Today changed from heat to cool and only heat coming from vents?? Raised temp in home from 74 to 79. It's only 65 outside.
Nest Thermostat repeatedly restarting.
My thermostat repeatedly restarts. It will briefly show the temperature and then immediately goes into a restart cycle. This is happening continuously. I tried removing it and charging the unit. It will not connect to Wi-Fi and now is continuously cy...
Schedule
We currently don’t have internet & I need to change the schedule. How can I do that without the app?
Nest with Woodstove question
We have a woodstove and do not use our heat too often. But we would like to run the heat once a week to make sure it works correctly since winter is here. Is there a way to set the Nest so it comes on once a week for an hour or so? I know I'll probab...
Nest Heat Pump Max Saving not respecting/Learning Max Duration
Hi there. It does not seem that Nest is learning or using the Max Duration setting (which I have set to 5 hrs) for my heat pump. I have it set to be 23c by 6am. However, it only starts at 4am. It does not get to the desired temperature in time, and t...
If no one responds to your post, what do you do ?
If no one responds to your post, what do you do ?
My house is cold & heat never turns on,
Thermostat says 70 degrees in 1 1/2 hrs, but 2 hrs later the heat never turns on. It's mid 20's outside, and only 55 inside during the daytime.
Nest not cooling
Nest not cooling, temperature set at 68 and it’s says 77
Not holding power
I’ve take this thing off and charged this thing manually, restarted it, cleared it and started over from scratch and resigned on, adjusted wires (it has a c wire)IT. WILL, NOT. STAY. CHARGED. It constantly goes off line and says it has too low of bat...
