Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat Link not working with no LED lights
Our heating is not working and thermostat has a heat link error code. There is power going to the boiler but no LED lights to reset or switch off the Heat Link. Is there a way to get this fixed or get heating back on?
Nest 3rd Gen Learning Therm and HOUSE wifi lights
I'm hoping that SOMEONE has experienced what I have:My GN3rdGLT is located in a low-light but high-traffic area of my home.When I walk past the t-stat, not only does Farsight activate, but the smart-lights in the area ALSO activate.So basically I hav...
TD014(0.64)
Hi, I've been trying ALL MORNING to connect my Nest to my app (which was previously connected with no problems) and I keep getting this error message? I've rebooted the phone, my network, the Nest, everything but it's still not connecting to the Nest...
Nest Learning Thermostat - ON-OFF for Central Heating & Hotwater
This is a - would be nicer question for Google It would be nice to have a simple method to turn off the central heating and hot water which has theswitch ON/OFF in the same place on the screen (either Mobile, Laptop etc).The hot water has a sliding t...
Nest Thermostat won't charge
Nest Thermostat won't charge. First it wasn't charging on the wall from the furnace, which was checked, has power and is fine. The Nest display said no power. When the thermostat is off the wall the heater repair tech tested and their is power at the...
Heat link replacement refund
hi, I had my faulty nest heatlink replaced over a month ago and sent the invoice straight in for the reimbursement of the fitting cost. I have emailed several times with no reply about when I will get my refund. thanks lorna
Why does Google not connect to Nest Thermostat . its bricked my thermostat
Why does Google not connect to Nest Thermostat . its bricked my thermostat cannot see history or use my phone or PC
Nest low battery
My new nest thermostat will not charge so I can not set it up. Tried charging on usb for 2 hours and still has low power. What do I do
