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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Resolved! Installed More Efficient Heat Pump

I recently replaced my heat pump with a new, more efficient, model. Should I reset my 3rd gen Nest Learning Thermostat for it to recalculate time to heat/cool and early on times?

RCherry52 by Community Member
  • 288 Views
  • 2 replies
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Nest Thermostat

Need help with wiring. Have a single stage heat pump. Current Honeywell thermostat has the following configuration:C G YO/BRAux (jumped together with E)E (jumped together with E)L (will omit, seems like it is not necessary, provides system status etc...

rywn by Community Member
  • 351 Views
  • 4 replies
  • 0 kudos

Model Number Question - Nest Learning Thermostat 4th Generation

Hello,I just purchased the Google Nest Learning Thermostat (4th Generation) with Nest Temperature Sensor (2nd Generation) in polished silver. My gas company is offering a rebate to customers who purchase a smart thermostat, and they need the model nu...

Evo824 by Community Member
  • 2529 Views
  • 3 replies
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Heatlink is unpaired and iOS crashes when re-pairing

Heatlink kept disconnecting, so followed instructions and factory resetted. Now Heatlink is on App but can’t connect to it as App crashes when I enter entry key. I remove thermostat and Heatlink shows as online, there is no option to remove heatlink.

Stu_E by Community Member
  • 686 Views
  • 8 replies
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Heat/Cool Swapped

Hello. I just installed the Nest Gen 4 and am having some difficulties, I have a heat pump and believe it to be in the O orientation. However with O selected on the app on my condenser it gives me the “error code” locked rotor, when switched to b mod...

Catie1 by Community Member
  • 235 Views
  • 2 replies
  • 0 kudos

reprogramming

Your answer to jdogarizona was helpful to me but an added question, in switching do I lose programing or do I have to reprogram?

Noubar by Community Member
  • 271 Views
  • 1 replies
  • 0 kudos
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