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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17331 Views
  • 0 replies
  • 6 kudos

Resolved! UK - replacing two wire thermostat. Nest possible?

My thermostat, a battery powered 7 day programmable model from Drayton, packed up yesterday. The wiring to this only has two cables - powered live 230v and neutral. When switched off, the boiler lost the call for heat. When switched on the call for h...

larkim by • Community Member
  • 1384 Views
  • 16 replies
  • 0 kudos

Terrible customer service after thermostat broke

"I experienced a frustrating situation yesterday when my thermostat failed due to a hardware issue at 8 PM UK time. Despite the website advertising 24/7 support, both the callback service and chat function were unavailable.I tried calling the alterna...

jfbourner by • Community Member
  • 879 Views
  • 7 replies
  • 0 kudos

Application nest thermostat 3eme génération opentherm

Bonjour, il serait très utile avec l'application nest et le thermostat de 3eme génération compatible opentherm de pouvoir visualiser sur la page historique des consommations, la puissance à l'instant T (et la moyenne pondérée) du brûleur en kW , la d...

regisc by • Community Member
  • 316 Views
  • 2 replies
  • 0 kudos

Nest thermostat

My upstairs Nash thermostat is set to come on at 7 am, but I’ve noticed when I get up to go to the bathroom it’s sometimes on At 20° at 0.4.23 05.19 etc. I’ve checked the schedule And it’s not supposed to come on till 7 am so why is it doing this ple...

Nest Thermostat (Gen 3) is in heat but HVAC system not coming on

I have two Nest, 3rd generation thermostats for a split level house but they both control the same HVAC unit with a heat pump. Now the system works in cooling mode but when I turned my thermostats to heat, the system just blows cool air and the compr...

JonR75 by • Community Member
  • 210 Views
  • 1 replies
  • 0 kudos

5 Wire Help with Nest!

I have 5 wires:yellowwhiteredbrowngreenI have the following ports available:YCWGR*OBCan someone help me connect these the right way?

Ideasmade by • Community Member
  • 197 Views
  • 1 replies
  • 0 kudos

wifi not connected and display stays asleep

Hello,My Nest completely lost the ability to connect to wifi a couple of months ago, and now the display does not wake up when I approach it. It will wake up if I press, rotate and wait ~20seconds. It was purchased April 2023, and I had no issues unt...

adj88 by • Community Member
  • 428 Views
  • 5 replies
  • 0 kudos

Nest thermostat wiring

I have 5 wires on my old thermostat. White, Green, Yellow, Red, and Blue. I cannot figure out how to connect the Nest. The R had a jumper to RC. Help!!

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