cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22586 Views
  • 0 replies
  • 7 kudos

Incorrect temperature

Hello,I just installed a nest thermostat e 1st generation. It is showing that it is 80 degrees in my house when I know it’s only 70 at most. I have tried restarting the thermostat and that did not work. How can o correct this issue?

No C Terminal on furnace

Using the nest connector for the near thermostat and there is no C terminal on the furnace. What is the next step as I have checked the advanced section to no avail.

RE by Community Member
  • 788 Views
  • 3 replies
  • 1 kudos

Resolved! Software update download fails

Installed two new Nest Thermostats. No issues with install. Both thermostats connected to wifi and controllable in Home app.Issue is both thermostats say there is a software update available, but when I initiate the download I get this message after ...

fish_sauce by Community Member
  • 10344 Views
  • 29 replies
  • 2 kudos

I have some problems with my thermost

En mi casa el ventilador está separado de el termostato, y no se como llevarlo al nuevo E nest y que todo quede en el mismo sistema, me pueden ayudar a saber cómo conectarlo?

Pipesebas by Community Member
  • 668 Views
  • 3 replies
  • 0 kudos

Thermostat can’t connect to wifi

Our nest thermostat has been fine for the past year, but recently came up with the message “Your thermostat has a problem and is unable to connect to Wi-Fi. nest.com/w5” Our wifi is really strong in this room and we have tried to reset etc as interne...

Alexhmk86 by Community Member
  • 1765 Views
  • 4 replies
  • 1 kudos

Only 6 characters code

The Nest app won’t accept my entry key. Appears it wants 7 characters, mine only has 6.

Osvee by Community Member
  • 2789 Views
  • 3 replies
  • 0 kudos

Nest app shows orange color even when thermostat is off

Hi my nest thermostat/app is been working fine for 5 years, yesterday tried heat for the season.There’s a strange issue that never happened before: one of the zones shows orange on the phone app even when the heat if off?? Although the thermostat and...

Yepjimmy by Community Member
  • 2477 Views
  • 4 replies
  • 1 kudos
to vote