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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 17305 Views
  • 0 replies
  • 6 kudos

replacement battery for nest learning thermostat

Is there anywhere I can get a suitable replacement battery for my Nest learning thermostat (3rd generation)? I see 1.41 wh batteries in various places, but the battery in there is 2.1 wh, and it loses it's charge every 4-6 weeks.

gmhyman by Community Member
  • 5986 Views
  • 5 replies
  • 4 kudos

3 degree requirement for manual schedule

Anyone ever notice that if you try to input a manual schedule it forces you to maintain a minimum 3 degree difference between the temperature when on cooling and the temperature when on heating. So if I want to set my 6 AM schedule to be at 72 when o...

BZRD by Community Member
  • 797 Views
  • 3 replies
  • 0 kudos

Resolved! Nest

Hi, our nest thermostat Heat Link appears to have died, it has no lights on the front. I have removed the fuse and tried to reset but to no avail. I have also checked and the Heat link is still getting voltage. Please advise. Jon

Resolved! Urgent assistance required

We have no heating because the heat link unit has stopped working on out nest thermostat (3rd generation). We urgently need to replace this unit which is still under guarantee. Can someone please contact us or tell us who we need to contact ASAP.

KenB by Community Member
  • 1983 Views
  • 6 replies
  • 0 kudos

Removing ownership/account holder

Hello,My ex partner set up the Google nest thermometer. I've done a factory re-set and tried to add it to my own account but keeps going to his, how to I remove him for the account/deceive? We no longer speak and I have no way of getting in touch, ev...

Rav3npaws by Community Member
  • 2393 Views
  • 8 replies
  • 0 kudos

Not working

On Monday 10/05 the thermostat failed. It had a temperature reading of 86F when it was 77F. It said it could not connect to the internet, so I reset my wifi connection (all other devices work fine). It still does not connect.It restarts on its own so...

yadvaz by Community Member
  • 358 Views
  • 0 replies
  • 0 kudos

Control Fan via assistant

Control the fan with assistant. Fix this and don't lock my previous question. Give me an actual reposnse from someone who knows how to fix. Don't send me over to assistant forum because they send me back here. Someone Please fix this issue it used to...

TigerTime by Community Member
  • 924 Views
  • 3 replies
  • 1 kudos

Is Nest or google website DOWN?

There seems to be an issue with the nest website and app. 3 major media sites were down yesterday and today seems to be nests. My WiFi and Internet are both working fine. It is just my nest thermostats not working ( I am cold) and can't find any serv...

TinaR by Community Member
  • 851 Views
  • 3 replies
  • 0 kudos
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