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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 25441 Views
  • 0 replies
  • 8 kudos

Nest Temperature Sensors -- access data in API

I have a NEST Thermostat and (3) sensors installed throughout the house.They are all working properly (not a device problem)Need to get data from API for ambient temperature for each of the sensors.Currently the API only shows Thermostat as the devic...

Nest will not connect to phone or wifi

This is a bit of a long story but I changed my Wi-Fi name. Obviously the nest would no longer connect. I was unable to find a way to fix it, so I deleted the next from the home app and then tried to add it back. Now the home app will not find the nes...

sgrodkey by Community Member
  • 7885 Views
  • 19 replies
  • 1 kudos

Nest

All my wires are copper except the R wire which is stranded. Does that mean I can't use this device?

Ron1 by Community Member
  • 364 Views
  • 0 replies
  • 0 kudos

Nest thermostat sensor

Can you add and/or control these on the Google Home app on iOS ? I can’t seem to add them. Thanks.

FrenchUSA by Community Member
  • 636 Views
  • 1 replies
  • 1 kudos

Nest Wifi

My nest will no longer connect to my wifi network and displays a w5 error. Other devices are connected and I have tried resetting network connections and resetting to factory settings. Please advise any useful suggestions? I’ve restarted my router an...

Maintaining Temperature 1st Gen Learning Thermostat

When I set a temperature for the day at 8am, 68 and then a night temp, 58 at 12am will the temperature maintain at 68 until 12am or does it start going down each hour. Do I need to put 68 in every hour or so to have it maintain that temp?

fjohn376 by Community Member
  • 409 Views
  • 0 replies
  • 0 kudos

W5 Error Code

Hi I have a W5 error code on my thermostat, it will not connect to the WiFi and I cannot see my WiFi network. I have followed the trouble shooting steps including restarting the device and the router. Please advise. RegardsNeil

Nellyness by Community Member
  • 1858 Views
  • 6 replies
  • 0 kudos

How do customers in the UK file a warranty application?

The Google warranty application page throws up a nice simple form but then - guess what! - it says that applications from outside the USA and Canada will not be dealt with! Instead, we are advised to contact Google by phone.How do they get away with ...

Google home spp

Google home app says it sent me email to update sign I. But it never arrives

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