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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 7 kudos

Nest Showing Heat and Cool = can't set by voice

Hi, I just got a software update and now can't set the thermostat by voice. I now have two temperatures showing, one in red (presumably heat?) and the other in blue, a/c. This is new. When I say to Google Home "Set thermostat to 75 degrees" it turns ...

Is this compatible with a Nest Learning?

Hello. I am leasing a house that has a Honeywell thermostat and I’d like to replace it with a Nest Learning thermostat. The owner will pay but he says he thinks it may not be compatible with the wiring (he isn’t sure). I’ll attach a photo. Please let...

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Ajb224 by Community Member
  • 1464 Views
  • 6 replies
  • 0 kudos

Resolved! Is my wiring compatible with a nest thermostat?

I have 4 wires going into my current thermostat: R, i+, i-, C. Is this compatible with a nest?There is also a sticky note that says:"Caution: 24 VAC Low Voltage Wiring only"Is it possible to use this for a nest and what is the wiring configuration? T...

aeisenberg by Community Member
  • 41609 Views
  • 25 replies
  • 0 kudos

W and W2

I have W and W2 wires in my thermostat, but the new Nest I got only has W (plus Y, C, G, R, *OB), I have 6 total wires and Nest has buttons, but I don't know what to do with the W2...it should be compatible, I did the compatibility test when I ordere...

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simina by Community Member
  • 2202 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Wifi Failure Now Thermostat Not Starting.

I bought a Nest 3rd Generation Thermostat 9 months ago and it is installed in a different property to where I live. It worked fine until about 6 weeks ago when it stopped connecting to the Nest app on my phone and I could no longer see settings or us...

Rowan36 by Community Member
  • 1375 Views
  • 5 replies
  • 0 kudos

Nest Thermostat(s) home / away

I have three Nest Thermostats in my home, two E thermostats and one Learning thermostats. The home/away function just does not work properly. I have been dealing with this issue now for over 6 months time.I have tried everything recommended on the Go...

heshie75v by Community Member
  • 796 Views
  • 2 replies
  • 0 kudos

Nest Thermostat with W5 error

I have a nest thermostat with wifi connection issue. Presents W5 error. Have tried all steps recommended for resolution with no success. I performed a complete reset of device and now posts a w15 which device is unable to connect thru wifi. Found art...

blb63366 by Community Member
  • 901 Views
  • 4 replies
  • 0 kudos
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