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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23885 Views
  • 0 replies
  • 8 kudos

Nest Thermostat does not reconnect to WIFI after long power failure

We had a 10+ hours long power failure (I am guessing that the backup battery fully discharged). After the power came back up, our Nest-E (1st Gen) did not automatically reconnect to WIFI. I was able to reconnect using the navigation at the thermostat...

jirim by • Community Member
  • 1775 Views
  • 7 replies
  • 0 kudos

Nest thermistat

When set at 69degrees.. home temp was 68 for an hour until heat turned on .why does it wait so long……

Marky by • Community Member
  • 2105 Views
  • 10 replies
  • 0 kudos

Themostat keeps turning heat off

My Themostat keeps turning the heat off. I think it’s the schedule. I don’t want a schedule. I just want it to maintain the same temp. How do I do that?

Cjones517 by • Community Member
  • 807 Views
  • 3 replies
  • 0 kudos

Nest thermostat says it is heating, when it isn’t.

Hello,My Nest thermostat says it is heating, when it isn’t. My workaround is to go to Mode | Off, then Mode | Heat, then wait, the heating then comes on successfully.It’s been doing it for the last week. I rebooted the thermostat a few times and that...

RipBicep by • Community Member
  • 26615 Views
  • 44 replies
  • 5 kudos

Nest Says Heating but Furnace not turning on

Since I turned on my heat a few weeks ago, the Nest says that the heat is on but the furnace is not running and doesn't run until it reaches my Eco temp. then it will warm up the house again. I'm home all day and my phone is connected to home/away as...

Wissman by • Community Member
  • 1717 Views
  • 4 replies
  • 0 kudos

One of my two thermostats will not update any further

One of my two thermostats of the same model will not update any further. One is at 6.1.1-21 and the other at 6.2-22. Even if I choose to manually update. It's says there are no updates which clearly is not the case. Support did not have a clue.

Resolved! My Nest Learning Thermostat doesn't show the hot water option

Hi People My partner and I just moved to our new house and the previous owner had installed for heating and hot water the Nest system. We have two nest thermostats with two "Heat link", one for downstairs (heat and hot water) and the other one for up...

EreaPita by • Community Member
  • 1724 Views
  • 4 replies
  • 0 kudos

Resolved! Gen 3 thermostat showing e74 code.

Have an older Carrier air handler and Payne heat pump which replaced original Carrier Heat pump. Air handler supplies supplemental and/or emergency heat. Thermostat is 3(?) years old and has worked pretty well. Originally used Rh and Rc connection pe...

ttefft by • Community Member
  • 2464 Views
  • 4 replies
  • 0 kudos

Thermostat says online my app says offline

My thermostat says connected to wifi and router but my app says offline. I am not at my home (it’s our vacation home) but I had someone check it and it’s online and connected how do I get the app to work again?

Adding new product

Can’t add my new on-line Nest learning thermostat to my app on my iPhone. Keep getting error message.

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