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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23741 Views
  • 0 replies
  • 8 kudos

Return Nest Thermostat

My current thermostat and heating system are not compatible with the Nest thermostat. I want to return the device however, there are no clear instructions on where to send it back to and no phone number. Can anyone assist?

Nest Home/Away Assist thinks my phone isn’t home

Hey, I’ve checked both my nest app and google home app and have the address set to my current address, however the home/away assist is constantly saying my phone is not home, when I am. This is causing the furnace to go into away/eco mode when I am h...

Ty2120 by Community Member
  • 1718 Views
  • 6 replies
  • 2 kudos

Nest Thermostat

A few months back our Nest thermostat stopped connecting to WIFI. We have restarted the thermostat, the router, etc multiple times, tried to update the software on Nest (cannot because there is no WIFI). Please advise what we can do!

megbg by Community Member
  • 736 Views
  • 3 replies
  • 0 kudos

Thermostat

My Thermostat keeps shutting down stating charging battery but is plugged in all the time?

LG by Community Member
  • 940 Views
  • 3 replies
  • 0 kudos

Nest thermostat

After I've entered the 6 digit code from the back of my thermostat, it wants the 4 digist from the UPC but there doesn't seem to be anywhere to put in those numbers.

Eileen by Community Member
  • 966 Views
  • 4 replies
  • 1 kudos

Landlord thermostat settings

Hi,I'm a landlord and would like to know if I can set-up the thermostat, so that when my tenant is not home, the temperature drops to 55 degrees, if the "outside" temp is 55, but if he comes back home, it goes up to 65, only if again if temperature o...

SASHA174 by Community Member
  • 1688 Views
  • 4 replies
  • 0 kudos
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