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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23945 Views
  • 0 replies
  • 8 kudos

google nest e stuck on white house icon

Thermostat google e stuck on small white house icon, unable to connect nest app with thermostat, had identical issue few months ago with brand new google e thermostat, we tried everything you suggested at the time and it had to be replaced finally fo...

francesc by • Community Member
  • 890 Views
  • 3 replies
  • 0 kudos

Nest thermostat stolen in home invasion.

I need a new thermostat. Mine has long since been gone it stopped working a year ago. I tried to get a replacement and your customer service rep was being rude. All my attempts to explain my situation was met with an excuse or that he didn't have the...

Heat link dead

Heat Link Dead have a newborn baby in the house no heating or hot water. Nest support team are shocking no help at all such poor service

Kate19751 by • Community Member
  • 2594 Views
  • 10 replies
  • 0 kudos

Nest thermostat

Good morning I have just recently moved into a house with a nest thermostat. Water is scheduled and fine. Heating we put on until the desired temperature was reached but the boiler will not switch off so heating continues to run . I turned the boiler...

Wk by • Community Member
  • 2545 Views
  • 4 replies
  • 0 kudos

2021 Nest thermostat

I purchased a nest thermostat. It has been working well with AC till recently when I turned it to control heater. It only turned furnace not the heater. As a result, only the cold air blows in. I hired a AC guy who diagnosed all the way to the thermo...

Heat link issues

I have been an installer for a number of years and to be fair never had an issue that we could not resolve. That is until recently when I had a heat link failed after 11 months completely dead no led having called the help line and got no sense or th...

KHBUIld by • Community Member
  • 1188 Views
  • 4 replies
  • 0 kudos

Cooling difrence

We just installed the nest and there is a 10 degree difference. The nest is set to 71 and it’s reading 81. The ac has been on for over an hour.

Aramon by • Community Member
  • 742 Views
  • 3 replies
  • 0 kudos

Cannot Migrate to Google Sign-In

Have a Nest account (pre-2019) that is attached to a @sympatico.ca email address that we no longer have any access to. Attempting to migrate to Google in order to continue to operate thermostat from Android app. I enter old email and password, which ...

mayerian25 by • Community Member
  • 1114 Views
  • 4 replies
  • 0 kudos

nest does not find thermostat

I am trying to install a nest thermostat (non-learning). I have installed the google home app and the nest app. when i tried to 'find devices' it cannot find the thermostat. I have wired the baseplate but have not plugged the thermostat into it yet.

bleushark by • Community Member
  • 1161 Views
  • 4 replies
  • 0 kudos
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