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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21803 Views
  • 0 replies
  • 6 kudos

Heat link not working

Heat link has no lights except when I plug usb in. But still doesn’t control heat in room. Tried all the help suggestions, but looks like it may be a fault with the heat link terminal. Only 16 months old. Any suggestions as still under warranty so I ...

Ncrocky by • Community Member
  • 944 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat 3rd Gen extended Blinking Green Light

My thermostat was working perfectly until earlier today, there is a blinking green light above the display, but the device display will not turn on. I have tried:Removing the device from the wall, then replacing the device on the wallPressing the dev...

dcribordy by • Community Member
  • 735 Views
  • 2 replies
  • 1 kudos

Heat link not working

The heat link connected to my boiler does not work, no light flashing to establish connection and you can't manually turn the heating on/off with the button on the heat link. The only thing that seems to work is when I insert a USB into the heat link...

Thermostat can’t connect to WiFi

My thermostat is in FL. I am in MI. My power in FL went out and my nest thermostat won’t reconnect to my router. My Schlage smart door lock reconnected to my router by itself. My Wyze camera reconnected to my router by itself. But this expensive SMAR...

kzett by • Community Member
  • 2171 Views
  • 7 replies
  • 0 kudos

nest learning thermostat 3rd gen not charging

I have a 3rd gen Nest Learning Thermostat. It was working fine for a 1 1/2 years. All of a sudden I see that it shut off. I read the info on web, so I charged and retried, it drained within 8 hours. I connected my old thermostat and both heating and ...

AR by • Community Member
  • 897 Views
  • 3 replies
  • 0 kudos

Trouble Connecting to Nest Service

I'm receiving a message that I cannot connect to the Nest Service using iOS 15. I get logged in, then am booted out after a few seconds. I've reset my network services on my home router, power cycled it (my network does not require this but I did it)...

Nest learning thermostat heat link dead

My heat link for my nest learning thermostat has died no lights to restart at all. Had the product 1.5 years and no recent electric or boiler work. No power cuts and all house circuits working and on as normal. Just seem to die. Have an h71 error on ...

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