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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23723 Views
  • 0 replies
  • 8 kudos

Dead Heat Link

Suddenly found my 3rd gen thermostat heat link dead. No advance warning, just dead. Have tried resetting, powering up and down, and praying, to no avail. Can someone please tell me how to get a replacement. Its still under warranty

sun28oli by Community Member
  • 1905 Views
  • 6 replies
  • 0 kudos

Another Nest thermostat that keeps switching to "away"

I am adding my name to the list of hundreds I have found on this and other sites, in the vain hope that Google might actually address the problem of their Nest learning thermostat repeatedly switching to "away" despite having all the settings such th...

jella by Community Member
  • 944 Views
  • 3 replies
  • 2 kudos

Installation issues : Two C-wires?

I am in an apartment complex. I paid Google for Handy.com to subcontract a person to install it. However, the person could not install it for these reasons:Turning off all the breakers (but one) and there was still current.Okay, well you should just ...

Wynlyndd by Community Member
  • 1426 Views
  • 5 replies
  • 0 kudos

Unable to add Nest Thermostat to Google Home App

I am not able to add my nest to my Google Home App. Key infoNest 3rd GenNest account is a migrated accountAnd now is a gmail.com account after I changed my email (I think this is where the problems started) What happens and whats the problemIn the Ne...

dw by Community Member
  • 1115 Views
  • 3 replies
  • 0 kudos

Lost Passcode and new wi-fi. Needs Factory Reset

I have changed my wi-fy system and can't remember the passcode of my thermostat. Need instructions to do a factory reset or connect to laptop and reconfigure with a new passcode. Help needed ASAP please.

PTJ by Community Member
  • 3235 Views
  • 8 replies
  • 0 kudos
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