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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22826 Views
  • 0 replies
  • 7 kudos

Thermostat says heatings on but the boiler is not on.

Thermostat and the app say that the hot water is on. The boiler is not on. I can manually turn the boiler on from the wall mounted square box. But the thermostat on the app I’m not controlling the boiler what do I do.

CL40 by Community Member
  • 894 Views
  • 3 replies
  • 0 kudos

Broken tabs on thermostat display

The display on my nest thermostat has two broken tabs and my nest falls off the wall really easily. Is there a replacement for just the back cover?

Dlyfar by Community Member
  • 1451 Views
  • 4 replies
  • 0 kudos

Nest thermostat lost connection to WIFI

Yesterday, out of the blue my nest thermostat lost connection with WIFI and now wont find any networks. Allmy other WIFI devices working fine but have reset router anyway. Also tried resetting the thermostat with no luck. Any ideas please?

No WIFI.jpg Battery.jpg Base.jpg
GeoffWyatt by Community Member
  • 3210 Views
  • 12 replies
  • 0 kudos

Connecting Nest 3rd Gen with Aprilaire 1842 Dehumidifier

I am having difficulty connecting my Nest 3rd gen. learning t-stat with an Aprilaire 1842 Dehumidifier. Does anyone have recommendations for how to turn off the internal humidistat on the Aprilaire and connecting w/Nest?

LarryR by Community Member
  • 456 Views
  • 0 replies
  • 0 kudos

Heat link not working

My nest heat link is not working, it was fitted approx 18 months ago with our new combi boiler there are no LED's alight on the unit. We have had an electrician look at it and he said there is power going into the unit but no power coming out.We have...

Pmills1950 by Community Member
  • 4004 Views
  • 17 replies
  • 0 kudos

1 zone boiler, red and white wires and common

Attached is the wiring I have now with a 1 zone boiler, red and white wires. I've added a common wire for the thermostat from the boiler to keep power on the Nest E. I'm assuming the white wire goes to the white terminal and red wire to red terminal....

Scueter_0-1630604484593.jpeg
Scueter by Community Member
  • 1614 Views
  • 3 replies
  • 0 kudos

Nest Heatlink

My Nest Heat Link is dead. No lights, no response when a reset or factory-reset is attempted. A heating engineer has been out and has determined that the boiler is not at fault and there is power to the unit. The fault has been determined to be in th...

Jdanks by Community Member
  • 1244 Views
  • 3 replies
  • 1 kudos
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