Google Nest Community

Nest Learning Thermostat Causing Issues with Reversing Valve on Trane Heat Pump?

Every third time my A/C starts I hear this horrible banging/grinding/ripping noise for 3 - 6 seconds. I've had numerous experts out to find the cause/solution to no avail. When the heat pump starts there is no extra sound. No extra sound when the fan...

Smart Thermostat Wiring/Install Question

The wiring on my old thermostat has a slot labeled W-O/B. That’s not an option on the screen in the app to pick your wires. When I select W/W1 and O/B it asks me if I have a dual system. I just moved into my home and am not quite sure if it is a dual...

Thermostat won’t stay connected to WIFI

My learning thermostat is turning on and off in a short period of time.

I bought a Nest Learning Thermostat and a sensor because I wanted to have more control my daughter's room temperature. I install it them, and the thermostat worked fine for a few days. Then, the compressor started to turn on and off within minutes. A...

Trying to get the Duke Energy Rebate

Upon submission of my data for the Duke Energy rebate this is what I am seeing Your home does not have a Nest Learning Thermostat that controls a heat pump. This is the website https://enrollmythermostat.com/powermanager/

Heat Link wont turn on

I have had my nest 3rd generation for approx 10 months but it has now stopped working. I have had an electrician in yesterday who has confirmed the power supply works but that the unit is faulty. How do I arrange for a replacement please?

Adding more than 2 thermostats to Nest App

HI there. We have bought into making use of the nest learning thermostats for our offices. We occupy 34 Offices over 2 floors. We rand a trial with 2 Nest Learning thermostats in one office on 2 fan coil units. The problem presented itself when we tr...

Display mounting tabs

Where can I find a replacement part for the display mounting tabs.?

Nest thermostat compatiblity

I have a Lennox heat pump and air handler with an icomfort thermostat. The wiring on the icomfort thermostat has 4 wires labeled ( R i+ i- C ). Same in the air handler control board. No orange, blue wires. Not sure what to do next.

Reconnecting Nest Sensor

I went on my Nest App. For some reason I had to reset my thermostat. I was successful but then tried to connect the sensor. The app reads “the sensor is already connected to another account “. How do I reset the sensor so I can add it to my account? ...