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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23868 Views
  • 0 replies
  • 8 kudos

Honeywell RTH2300 to Nest Learning Thermostat

Hello. I recently switched over to a Nest but when I optested it, it did not work correctly. It turned on the A/C instead of the heat. We have single stage gas furnace (attic space) and A/C (outdoor). The Honeywell was using brown, green, yellow, whi...

Smnorth by • Community Member
  • 519 Views
  • 3 replies
  • 0 kudos

Resolved! Can't get entry key

My app somehow got disconnected from my Nest thermostat. It kept showing as offline in the app. I did a factory reset on the thermostat. I've set it up all over again but the thermostat won't give me an entry key. I keep getting the same message on t...

TyJ by • Community Member
  • 2071 Views
  • 10 replies
  • 1 kudos

Nest Learning Thermostat - heat stays on

Hello - I just installed a new Nest Learning 3rd Generation thermostat. So far, the heat stays steady at 72. The room doesn’t overheat but can’t seem to get the heat to shut off either by turning down the dial to 66 or by turning off the heat entirel...

Tiger217 by • Community Member
  • 262 Views
  • 1 replies
  • 0 kudos

Nest thermostat 3rd Gen keeps turning off

Hi, I was wondering if someone could help with a problem that I'm having with my nest thermostat. It started having problems where it would not charge and the usb power was not enough to charge and keep it on at the same time. I therefore replaced th...

Rob94 by • Community Member
  • 565 Views
  • 1 replies
  • 0 kudos

Resolved! Compatibility with 4th gen Nest thermostat

My current Honeywell thermostat has two wires - R and W/Aux. I also see a note for Max load per output: 1A / 24 V AC. I had questions about the right code for the W/Aux, and if I have a millivolt system. - Are the wires compatible with the 4th gen Ne...

dsingaraju by • Community Member
  • 1369 Views
  • 4 replies
  • 0 kudos

Turns on automatically

I installed a 4th generation Nest thermostat today. It worked well at first, but when I turned it off, the screen displayed 'off' while it continued to run at 85°F. I even turned off the control in the garage, but it still won't stop running. Do you ...

Fauziaj by • Community Member
  • 271 Views
  • 1 replies
  • 0 kudos

Alexa commands broken

Hi, I’ve had my thermometer for a few years now and it was lovely set up etc.i used to say to Alexa ‘Heating ON’ and ‘Heating OFF’ and it was simple, even Alexa change temperate to ## and it works great.this year it’s all change for some reason and c...

Mart0787 by • Community Member
  • 334 Views
  • 1 replies
  • 0 kudos

H1 error every single year from past 3 years

Every single winter I face the same issue with H1 error on my 2nd generation heat link. I have 2 heat links at home - one for each floor. The 3rd generation runs all good without any issues. It’s the 2nd generation one which always has problems. Trie...

Pepper0ni by • Community Member
  • 382 Views
  • 2 replies
  • 0 kudos

Therostat can't connect to network

My thermostat won't connect to my network. I know my password and have reset the thermostat many times. Nothing works. Why is there not any help or resolve for this?

Updated to Mesh Wifi and thermostat won't connect to app

We recently replaced our router with a Nest Pro Mesh Router system. The thermostat is online but will not connect to the app. I reset the modem. I reset the thermostat. I reinstalled the app. Nothing has worked. So frustrating!

Zamfir by • Community Member
  • 436 Views
  • 3 replies
  • 0 kudos
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