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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

AC works but Heat does not

I installed my Nest replacing a Honeywell WBH8320WF back in July. The AC has worked great the past few months, but today tried to switch to heat. Cold air blows out instead of warm.I don't have pics of the old wiring, but the following show the curre...

mikebee by Community Member
  • 234 Views
  • 4 replies
  • 0 kudos

Nest E malfunctioning

My Nest thermostat is not heating to the set temp. It says it's 73 in my house but that is not the case. It hovers around 66-68 degrees. I've tried unplugging the Nest. Tried updating firmware for the Nest, took it off the wall to charge, and I'm sti...

Akadach by Community Member
  • 127 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Wiring Issue

I am having issues trying to connect my nest thermostat, after entering the info about the wires it tells me it's not compatible. I have spent the last 2 hours trying to figure out how to upload a photo of the wiring here but it keeps telling me I do...

phg256 by Community Member
  • 340 Views
  • 3 replies
  • 0 kudos

Resolved! seperate heating and cooling systems

Hi, I have two existing thermostats, one for my heating system which uses a two wire 24 volt line and the other for my Central AC system which uses 24 volt 3 wires (rc, g, y), I have a nest 3rd generation learning thermostat and I have purchased a th...

jbny by Community Member
  • 274 Views
  • 2 replies
  • 0 kudos

Why can't Nest hit the target temperature I set?

I truly don't know if I can handle this anymore. If I set the thermostat to 70 degrees why do I have to sit in a house that is 69 degrees , and the heat consistently refuses to come on? I have asked about this before and was told it's the "maintenanc...

Ocean1988 by Community Member
  • 254 Views
  • 1 replies
  • 1 kudos

Is C wire connector kit necessary here?

@CoolingWizard: Attn: coolingwizard. I disconnected my old thermostat and while there was a blue wire and a yellow wire present, they were NOT connected. The only connected wires were Red, White and Green. My Nest Therm says to use a C wire connector...

twmissmt by Community Member
  • 315 Views
  • 4 replies
  • 0 kudos

Nest Learning Thermostat 3rd Gen Post Installation

Hi All. I recently installed the Nest Learning thermostat and since I installed it I've been having a few issues. I've noticed that the "time to temperature" has been inaccurate and keeps changing. Along with that I hear my AC clicking on and distrib...

DaveWap by Community Member
  • 120 Views
  • 1 replies
  • 0 kudos

Nest thermostat, 3rd generation, no network connection, W5 code

The thermostat worked well for a couple month then lost network connection, message with W5 code displayed. Reset the thermostat several times with no success. Reset to factory setting did not fix the problem. Network / wifi router works ok, I have a...

7eco52 by Community Member
  • 147 Views
  • 1 replies
  • 0 kudos
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