cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 11630 Views
  • 0 replies
  • 6 kudos

Nest Thermostat E initial set up connection issue

With my brand new sealed thermostat E;I plugged it in and noticed nothing happened on the screen, I used the community to find out I should remove it from the dock and plug a USB cable in directly for it to charge. It charged for an hour or so and th...

Nest thermostat

My thermostat is blank. It says it is resetting than remains blank. 

TONIANN by • Community Member
  • 119 Views
  • 0 replies
  • 0 kudos

My Google Nest Thermostat is not retaining power

Display keeps suggesting "the thermostat is restarting. Back in a bit" flashing red light above display.Insufficient power even though plugged in.Not charging seems to be a lot of posts on this but no resolution.

HenryMuss by • Community Member
  • 365 Views
  • 2 replies
  • 1 kudos

Spinning wheel on Nest app

I have been unable to access the NEST app for several days. I get the spinning wheel of death. I can access via laptop; but not on either of two iPhones. I have deleted and reinstalled the app several times. But no joy!Help please

nest thermostat

can't find qt or 6 digit code, what else can I do to connect thru Google or alexa

Can’t turn hot water off

Not a heating issue. It’s a water issue. The thermostat says the hot water is off (and it should be) but the app says the hot water is on (and it is) . Have tried turning water off in the app it doesn’t do any thing. Any ideas please ?

Sammo1 by • Community Member
  • 187 Views
  • 1 replies
  • 0 kudos
to vote
Labels