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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Nest Thermostat not cooling on cool and vice versa

My A/C and heater works fine with Honeywell thermostat, and recently bought a nest Thermostat, follow all instructions but not getting cold air on cool nor getting hot air on heat. In fact, I feel the air blowing out is a bit cooler on heat mode. Bef...

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sim_min by Community Member
  • 223 Views
  • 2 replies
  • 0 kudos

Radiators Not Staying Hot

We have 2 schedules in place for our hot water and heating. The heating in the morning should come on at 5.30am and then turn off at 8.30am (the schedule for the hot water is the same as well). The boiler will turn on to heat the water again if someo...

JonathonB by Community Member
  • 280 Views
  • 8 replies
  • 0 kudos

Upgrading danfoss tpone-b to nest.

Hi I want to upgrade 2 x tpone-b to nest.I have 3 wires 1. Connected to com 2. Connected to NO (normally on) 3. Not connected. Which would be the corresponding wires on the nest.

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Diav70 by Community Member
  • 225 Views
  • 1 replies
  • 0 kudos

0% humidity sensor

Hello!Recently I bought this 3rd Generation Learning Thermostat and in the first moment I finished doing the setup settings I saw that the Humidity sensor was showing 0%.My question is: "Why this sensor is not working? What are the known issues relat...

gxg by Community Member
  • 320 Views
  • 3 replies
  • 0 kudos

Resolved! Nest won’t connect to wifi

I have a nest thermostat that is less than a year old. I’ve gone through all the troubleshooting to reconnect to our WiFi, but it cannot get back into the network. We have other devices throughout the home accessing without an issue. How do we go abo...

Jsmith9002 by Community Member
  • 769 Views
  • 12 replies
  • 1 kudos

W5 error connection

Where can I get information to be able to call or fill out documents and be able to solve the problem I have with my Nest that does not connect to Wi-Fi? a got same problem W5

Ymmas500 by Community Member
  • 112 Views
  • 1 replies
  • 0 kudos

Nest thermostat compatibility

Hi, Just wondering the wires are compatible to all nest thermostat?When run the system for compatibility, it says no, but I'd like to know if this is because of AUX wire? Thanks in advance.

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MikeJ1 by Community Member
  • 160 Views
  • 5 replies
  • 0 kudos

Can’t log in

Ggertrude62Community Member 2m agoRegarding Nest Thermostat: installed July 2020I don’t know why I got logged out of my Nest account but I cannot log back in. It repeatedly tells me my email or password are incorrect. I have changed my email address ...

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