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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23905 Views
  • 0 replies
  • 8 kudos

wiring and system compatibility

I have a summer home with a new boiler system and bought a Nest Thermostat to monitor the temperature in the house while we are not there. The current thermostat is the old round dial format. The wire present are red and white only. Is the nest therm...

Heating problem

HiNot sure what neat I have but I’ve turned my heating on but have no heat ?

Nest thermostat not charging

I am not a technical professional but this is how I got my system up & running. Thermostat displays says to shut down thermostat to recharge. Screen goes blank and won’t charge.1. Most likely you are not getting power from HVAC system. First check Em...

JoeConte by • Community Member
  • 259 Views
  • 0 replies
  • 1 kudos

Nest Learning Thermostat

HelloSince the last update of the application, my Nest thermostat installed since 2017, I can no longer control the heating with the phone or remotely either. However, the device is connected because it always gives me my daily consumption. Is there ...

karinef by • Community Member
  • 299 Views
  • 1 replies
  • 0 kudos

No heat with new Nest 4th Gen Thermostat

Just installed a nest 4th gen thermostat to replace my existing Honeywell T6 Pro. I followed the Nest wiring instructions but I have no heat coming out of the vents when the nest is set to heat. I’ve tried to toggle the heat pump O/B wire in the nest...

St90 by • Community Member
  • 1091 Views
  • 2 replies
  • 0 kudos

Where is my Pro? Who is my Pro?

Please someone help. When installing my Nest Thermostat, I was commanded by my Nest App to order Pro installation because I have a duel fuel heat pump. So, I used the app to make my appointment and have not heard anything or gotten any confirmation, ...

kingtubo by • Community Member
  • 390 Views
  • 1 replies
  • 0 kudos

Compatibility photo

The online compatibility checker told me to post a photo of my wiring to make sure my unit is compatible and to get a custom wiring diagram but I don’t see a way to upload a photo.I have the following wires on my existing thermostat:RC, G, O, YThen t...

Sallred by • Community Member
  • 308 Views
  • 1 replies
  • 0 kudos
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