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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest Thermostat Compatibility

I have ordered new Google Nest Thermostat G4CVZ Smart Thermostat Wi-Fi i want to know this will be compatible with current system. if anyone can tell me. I will appreciate it. Picture of my current thermostat system and google e nest both are attache...

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W5 error nest thermostat

Got the W5 error code. Did all trouble shooting steps but the thermostat can no longer find our WiFi network, though nothing has changed. Called google twice and they dropped me while I was talking to an agent. No call back even though they had my nu...

Nest lost WiFi conction after workig for 18 months

Nest has lost internet connection. I made no changes, it just stopped working. Tried to contact google support but after about 40 minuets in the queue they dropped the call. I have tried factory reset, restating modem, typed in the WiFi connection de...

Resolved! Heat is not working

Recently installed nest learning thermostat.Cooling works as expected but i tried heating today and it did not work.Here are the wirings...need help fixing this.   

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Google Nest Learning Thermostat

I am trying to add the nest on my second mobile device and it is asking for a security pin. I went to the Nest App on the nest to check the security pin, as instructed on the various forums, but it shows “this nest is already connected to a device” m...

Shri89 by Community Member
  • 205 Views
  • 4 replies
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Thoroughly disgusted w/ Nest thermostat

Using on-line Nest instrs I cannot reset to obtain a code to set up a previously owned home’s Nest thermostat. NOTHING !Also, have nat gas heat in same air handler, but don’t see from messing with Nest thermostat how to turn on & control the heat.

Brecktex by Community Member
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  • 1 replies
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Heat not turning on

I installed my Google Nest a few months ago and the air has been working fine. Now that the temperature has dropped my heat is not turning on. (The furnace is working so I believe its a wiring issue) I have a green, red, blue, white and yellow wire. ...

SJM1 by Community Member
  • 182 Views
  • 1 replies
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