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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

NEST GEN 3 - Network W5 Error

Hello, it won't find any networks....been like this all of a sudden for 17 days. I have tried all the troublehsooting and there's no way to contact the company all phones are not working.

StefanoSS by Community Member
  • 889 Views
  • 22 replies
  • 0 kudos

Need to get a Replacement New Thermostat

I received a Nest Thermostat from our energy company. It does not connect to wifi. Everything I have read in the posts suggests the thermostat needs to be replaced. However, since it was "given" to us by our energy company (SRP) Google doesn't want a...

DKD by Community Member
  • 1249 Views
  • 12 replies
  • 0 kudos

Pellet stove does not start

I have a the 2020 Nest thermostat connected to a drolet pellet stove using this diagram and wiring set up   now. My issue is when I set the thermostat to call for heat the pellet stove will not start. However if I unplug the stove and plug it back in...

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Noob Question: Installation

Removed my old thermostat (heat only location) with W, C and R wires. Set up the new Nest (base), wires are snug, power back on, At first it said no C wire detected so I fixed that. Power back on, open app to install and nothing. Searches and searche...

Resolved! Compatibility of different generation nests

Good evening,We currently have a 2nd generation thermostat and need to get a 2nd thermostat for the other heating zone in the house so could we get a 3rd generation one?We want to make sure they will work alongside each other.

GT3 by Community Member
  • 185 Views
  • 2 replies
  • 0 kudos

Thermostat Nest E

Our Nest thermostat is working. The only issue is that motion no longer lights it up. I have to touch it now before it will light up. The temperature and other features are working fine though. Once I touch it I can see the temperature and it stays l...

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