cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Bronze
  • 26264 Views
  • 0 replies
  • 8 kudos

Resolved! Nest thermostat with fibrus and eero routers

I have had fibrus super fast broadband fitted a few months back and since then I can’t get the nest app to talk to the thermostat when 5ghz is enabled in my router. When I set the heating nothing happens or sometimes the nest app says it can’t connec...

Duck90 by • Community Member
  • 4079 Views
  • 16 replies
  • 0 kudos

Resolved! How to connect existing Nest to my my account

I just moved into a house with Nest Thermostat system and Smoke detectors - I do not know how to set it up and switch it to my account. I tried to reset it, but it still says that it is links to another account. How do I connect it to my nest connect...

SreyNy by • Community Member
  • 2455 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Gen 4 won’t stay in eco or auto eco when away

I went from a gen 3 to a gen 4 to have home kit commands. I work as a firefighter and away from home 2-3 days a week. This new thermostat does NOT stay in auto eco or eco mode when I’m away. It runs the stupid program when I’m away like if I’m home. ...

RobJ13 by • Community Member
  • 2318 Views
  • 3 replies
  • 3 kudos

Resolved! Install a new nest thermostat with 5 wires

Hello,I am trying to install a new Thermostat that I bought from Google store in 2024 Thanksgiving sale. I currently have a 3rd generation best thermostat installed with 5 wires. They are labeled differently than what this new Nest thermostat require...

Nest Gen 4 - Foresight weather won't display

When foresight is selected as the display, my recently installed Nest Gen 4 Google Nest thermostat will not show the weather. I've checked my location. I've rebooted multiple times. I've unsuccessfully chatted with support which included allowing the...

Resolved! C Cable adapter compatible system

Trying to set up 2 nest thermostats with my Navien tankless heating system. While setting them up, I got the dreaded low power message. I was able to order the nest c-cable adapter and should arrive tmw. I looked up the heating only diagram to have a...

Dmasi by • Community Member
  • 1777 Views
  • 12 replies
  • 0 kudos

hysteresis / swing band

When I go through this forum, I see many, many people asking Nest to address the dead band/hysteresis of these devices. I was just told by a very unhelpful call centre agent that this is only available with the most recent device. Am I being unreason...

Limbo by • Community Member
  • 662 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Thermostat E now Boiler go s into Lockout

I have an old heat-only boiler system with two zones, each with its own pump and relay switch. Not actually a zone controller valve. I have two thermostats each with TT wires (Rh & W) from relay switches. I recently replaced both thermostats with Nes...

jeremywar by • Community Member
  • 556 Views
  • 1 replies
  • 0 kudos
to vote
Labels