With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Tado voucher code doesn't work!
Received the email with discount for Tado device. Followed link and ordered. Then realised the Tado device isn't wired and requires batteries, so cancelled the order. Tried to order the wired version and system won't allow me to have the discounted p...
4th Gen - Only ONE schedule for all modes?
I just replaced my 2nd generation with the new 4th generation. We started with a 1st generation.With the old ones we had separate schedules for HEAT, COOL, and HEAT+COOL. We leave the snowy north for the winter and would set the HEAT to 55F 24x7 usin...
Nest has disconnected from my app. I’ve reset and now app won’t connect to thermostat.
I’ve recently tried to put the heating on via my nest thermostat app and there was no device connected. I’ve completed a factory reset as per guidelines and now the app won’t connect to the thermostat. I’ve tried to complete the setup on google home ...
Nest E thermostat mind of its own!
Honestly I’m so frustrated with this device it’s caused so many issues over the past few years. On this occasions, we recently changed WiFi throughout the summer. This obviously resulted in our nest thermostat being disconnected, but with it being su...
iPhone Nest App keeps disconnecting
About a month ago, I kept getting logged out of my iPhone Nest app. It was tedious but I could sporadically log back in. I haven’t been able to log back in for the last week. I’m posting these follow-up steps in case it helps anyone.Here’s what I did...
Resolved! Thermostat Gen 3 not showing hot water in home app
I read this blog update with happiness about full support coming to the home app for gen 3 thermostat in the UK inc hot water controls — Blog But despite mine showing all the controls for hot water in the nest app and on device, in the home app I don...
Nest Power Connector
Hi, I have four heating zones and all thermostats are older Honeywell systems with two wires - red and white. I want to change one of these to a NEST thermostat but received the message that a power connector was needed. Unfortunately the instruction...
What does it take to get an reply to an email?
My nest thermostat lost its ability to connect to my wifi about two and a half weeks ago. I reached out to google, who told me it was still under warranty and they’d send me another one. The replacement was defective in a different manner, so they to...
App stuck on add product
I've got a new phone, downloaded the app and signed in ok but the app just says home or away and add product. I've tried the add product but the nest thermostat says it's already set up and registered to my account. I've uninstalled and reinstalled t...
Screen is stuck on home icon
Hi everyoneWe moved into a rental property in July, we are now setting up the nest app when looking on the settings before downloading the app it said to return to factory settings then started to connect to the app now it is not allowing a full set ...
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