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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16164 Views
  • 0 replies
  • 6 kudos

Replacement Nest Email

I received the following email. Is it legitimate? Hi Tim,We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfortunately, the issue cannot be fixed on your device, but we’d like...

TimInErie by Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

How do I disable the Nest Renew nag screen?

There doesn't seem to be a way to turn off the Nest Renew nag screen. Many times when I open the Nest app it's asking me to join Nest Renew. Google earns money for every thermostat participating in Nest Renew and Rush Hour Rewards, but they do not gi...

Bowgy4 by Community Member
  • 776 Views
  • 3 replies
  • 7 kudos

Unable to control Nest Thermostat from app

My Nest thermostat is showing Strong connection to Wi-Fi, but when I select Nest Server in its settings it says "Connected. Cannot control thermostat from app." The thermostat shows as online from the app and the app seems to be able to show the curr...

Jdot1 by Community Member
  • 1483 Views
  • 3 replies
  • 0 kudos

Heating on permanently

I recently updated my broadband provider and have since been having problems with my Nest. I successfully updated the settings and both my thermostat and HeatLink are connected, but the heating is on permanently. Troubleshooting steps so far (without...

Danhumby by Community Member
  • 242 Views
  • 1 replies
  • 0 kudos

Nest compatibility issues

Hello everyone, before I ordered my basic Nest thermostat I checked on Google‘s website for compatibility, and it said that my system should be compatible with the basic Nest model that I got (as well as Learning and E models). When I unpacked it and...

mi_pilot by Community Member
  • 384 Views
  • 2 replies
  • 0 kudos

nest thermostat 3rd gen stuck on house logo

My nest is stuck on the house logo and my only option to get heating is to use the heatlink (put in manual mode).I've tried restarting the nest and restarting my router (everything else in the house is connected to wifi ok)help please

web oauth login infinite loop

Recently I can't login to home.nest.com anymore. Here is the error on the console... login-39472b9e143e42ea3e64678249e94088.js:1288 Uncaught (in promise) Error: Nest scope is missingat r. (login-39472b9e143e42ea3e64678249e94088.js:1288:13)at l (vendo...

mayfield by Community Member
  • 1370 Views
  • 8 replies
  • 1 kudos

US thermostat in Europe?

Hello,can US version of Nest thermostat works in Europe? Now i don't mind about wiring compatibility, but about possible software restrictions, problems with time zones,... etc.Thank you for replies Tom

Malezvire by Community Member
  • 328 Views
  • 1 replies
  • 0 kudos

Nest Randomly Turns on Zone Valve/Heat

Hello. We have a Nest that controls a White Rogers zone valve (which controls our boiler) and a separate AC system. Periodically even when the Nest is set to OFF or COOL the zone valve cycles, turns on the boiler, and then turns off. The problem goes...

sdebruin by Community Member
  • 533 Views
  • 4 replies
  • 0 kudos
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