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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4706 Views
  • 0 replies
  • 5 kudos

Nest Learning Thermostat 3rd Edition - "Off"

I have a detailed schedule with learning turned off which resets any override temperature at the top of every hour with the preferred temps.This has worked well for us except in cases when we are both away from home (just two of us here). My phone is...

KruseLuds by Community Member
  • 141 Views
  • 1 replies
  • 0 kudos

Wire a Nest for Lenox ECB40 Heat Pump

Good ady. I am trying to wire my Nest up to replace a Lenox iComfort Thermostat on a ECB40 heat pump system (XP17 outdoor unit). The board has screw downs for a typical thermostat installation plus the two sets of the four wire Lenox communication te...

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jlreispro by Community Member
  • 179 Views
  • 4 replies
  • 0 kudos

Nest will not call for hot water, will call for heating

3rd gen learning thermostat been working fine for 2/3 years, all of a sudden hasn’t heated any water and won’t call for heat when boosted. Screen does not turn orange. Turned off and on again, press boost, screen turns orange then after a minute turn...

Jeeves1 by Community Member
  • 197 Views
  • 3 replies
  • 0 kudos

Heat links dead , no lights

Hi there, my two heat links recently died completely. Neither have a light on them after trying to reset. Completely dead. My electrician took a look but could not understand the issue other than dead heat links. Also I have no led on downstairs ther...

Heat/fan not working on gas furnace/forced air system

I have a forced air heating/AC system that was working completely until the previous thermostat failed (LCD display failed). Installation seemed to go smoothly; connected to Wi-Fi and a Google account. The AC+fan works, fan solo works, but heat+fan d...

richardlr by Community Member
  • 315 Views
  • 4 replies
  • 0 kudos

Is my Nest compatible?

Trying to get my new nest installed today. But the compatibility check said to send a picture. Am I good to go to install my Nest?

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Nest Compatibility - Wiring

  Hello! I am making this post because the chat the compatibility checker sends me to says it is unavailable.Our current thermostat is a Trane TCONT402AN32DAA. The second picture is the wiring diagram for it (I crossed out and lined out the terminals...

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Maddie3 by Community Member
  • 240 Views
  • 2 replies
  • 0 kudos

Heat Link not connecting via Wifi

My Nest learning thermostat 3rd Generation (UK) stopped connecting to Wifi and was replaced. The replacement has been set up OK except that it refuses to connect via Wi-Fi to the Heat Link. I am not sure if this matters, as they are connected by wire...

PapaGolf by Community Member
  • 238 Views
  • 6 replies
  • 0 kudos

Nest Thermostat

I’m the original user of 3rd gen Nest thermostat. Issue started with thermostat not connected to Wi-Fi. I removed the device in Nest App thinking I could easily add device back. I since restarted thermostat and now connects to Wi-Fi. Now the issue is...

NestUser25 by Community Member
  • 787 Views
  • 14 replies
  • 0 kudos
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