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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22146 Views
  • 0 replies
  • 6 kudos

Nest E Thermostat Replacement Dial

We recently started getting the E160 error message. Was walked through a couple of troubleshooting steps with Google Nest support, but the error message kept coming back. We then saw online that the issue might be the battery in the dial itself. So w...

gpelias by • Community Member
  • 220 Views
  • 0 replies
  • 0 kudos

Nest Web Site Utility Randomly Signing Me Out

Beginning about a week ago, the Nest web site (home.nest.com) will randomly sign me out and return me to the login screen. I am always able to immediately sign back in. I also use the Nest app on my Android phone, and it seems to be behaving normally...

Resolved! Wiring Connections - Not working with Heat Pump

I have a Honeywell T6 Pro thermostat that I am trying to replace with the Nest Learning Thermostat. I have a heat pump. There are 5 wires connected in the current thermostat - Y (yellow), G (green), C (blue), W (white), and R (red). When I connected ...

cvergin by • Community Member
  • 1083 Views
  • 3 replies
  • 0 kudos

No Entry Key Available in the Thermostat

I installed a new Nest thermostat . When I try to add a new device to the app, it asks for an Entry Key, also the app does not list a Nest Thermostat only the 2 other versions. The Nest Thermostat does not have an available Nest icon in Settings to g...

Mikado by • Community Member
  • 949 Views
  • 7 replies
  • 0 kudos

Nest learning thermostat heat link

Hiya,I am trying to set up my nest learning thermostat and it wasn't linking to the heat link.I tried a hard reset, but after the yellow light slowly blinks three times nothing happens when I hold the button for 30 seconds.Can anyone tell me what I'm...

how do I control Nest 3rd home/away control with 2 phones

I'm fairly new to using Nest thermostats. My daughter and her room mate want to connect the thermostat to the nest app on their iphones. When I connected the phone to their thermostat, I did not see an option to connect another phone. This is mainly ...

delcorek by • Community Member
  • 586 Views
  • 2 replies
  • 0 kudos

Resolved! Haven't been refunded for broken thermostat

My NEST thermostat disconnected from Wi-Fi. I wasn't able to reconnect. Google said they would replace broken device. Sent a smoke alarm instead. Took a long time for them to comprehend they sent wrong device. Finally sent a new thermostat. I let it ...

Marcole by • Community Member
  • 653 Views
  • 2 replies
  • 0 kudos

Move a device to a new home in the app (same physical location)

Hello,I am trying to share a thermostat with renters, but can't seem to share just the one device in a home with them. I tried to move the thermostat to a "new" home in the Nest and Google Home app remotely, but can't see to figure that out. Can you ...

karka by • Community Member
  • 347 Views
  • 1 replies
  • 0 kudos

Remove Seasonal Savings Message

I control my elderly mother's thermostat remotely. There is a advertisement on the Nest screen and she can't see well enough to remove it. I deleted the message from the phone app, but it's still showing on her thermostat screen. Will the message go ...

jeremygg by • Community Member
  • 648 Views
  • 1 replies
  • 0 kudos
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