With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest 3rd generation / oil furnace / generator inverter
Hello, I have the Nest 3rd generation.This controls my dual-energy system (bi-energie in french), which includes my heat pump which produces heat and air conditioning, then between 3 deg C and -12 deg C, controls the heating elements in my ventilatio...
Shutting Down
I recently had my coils cleaned. The nest thermostat was working fine before the coils were cleaned. I am getting a message that says the thermostat needs to shut down to recharge the battery. Please help. It was t doing this before and I will not st...
Resolved! Thermostat Gen 4 no heat pump operation / setting
My system is AC with heat pump; the outdoor condenser comes on for AC, and then for heat the condenser is supposed to come on and as far as I understand it just spin the fan the other direction to deliver heat.The AC (cooling) is working fine on both...
Nest thermostat issue, contact page won't load
My Nest 3rd generation thermostat (Canada) lost connection to the wifi. I've gone through the troubleshooting list and nothing works. After searching online, it seems that there might be a hardware issue that will require a replacement. Now I need to...
Schedule not working
I have my sleep schedule on my thermostat to increase the cooling to 78 at 11 pm. I invariably wake up around 2 or 3 with it freezing cold and the air conditioner still running. My ap still says its set to 78, but it is still cooling. I have uninstal...
Nest Thermostat Wiring
My existing Thermostat has this wiring:C, W2, B, RH, W, Y, G and a jumper from RC to RH. I would have shown a picture but it will not let me.Compatibility checker says it is not compatible. Is there no way to make this work? What are my options for a...
Nest 3rd Gen constantly having issues with sensors
This is a regularly recurring problem where the set temp is below the sensor temp but it still doesn't come on. The fix? Switch to the other sensor, then back. When I first got the sensor it was very reliable and followed my set schedule...and then ...
Source of Heat
Hello, I want to make sure I selected the correct heating source when I installed my 4th Generation Thermostat. When it asks heating source, does it mean winter heating? Because my Airconditioning uses electricity while my heating uses gas.thanks
Nest Thermostat suddenly stop cooling
My nest thermostat is not cooling, it runs and display 72 degrees in 2+ hours but still not cooling. what do I do
Nest thermostat presets gone
Presets have disappeared in the app, as in, there is no way to select a preset. There’s supposed to be a little thermometer with a plus next to it, and there was last time I used the app a couple of weeks ago. It’s no where to be found now.
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