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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Cool Schedule changes won’t save

I have been trying to change the temperatures in the Cool Schedule but my changes do not save. All the instructors I’ve read say “hit done” when finished. There is no “Done” button in my Cool Schedule. Any ideas how to save changes?

MHome by Community Member
  • 154 Views
  • 3 replies
  • 0 kudos

Nest app keeps freezing

Nest app keeps freezing when I select thermostat location. I reset my phone, reset the thermostat, reset my router, reset my modem . .?.?.?.

Whaaa by Community Member
  • 274 Views
  • 3 replies
  • 1 kudos

Nest compatible with Daikin AC

I have had 3 Nest Thermostats for over 10 years. I just had to change a 5 ton Carrier unit with a Daikin unit and it has not been working properly. The first night the ac would not cool, the second night it would not stop and kept on getting colder a...

Memopvh by Community Member
  • 2883 Views
  • 9 replies
  • 0 kudos

Resolved! Fan mode in nest thermostat

Fan won’t stay on unless thermostat is in cooling or heating mode. Manual says if wire missing from g connector the fan won’t stay on and continuous fan mode unavailable. Also says that you can’t even access fan mode and set it for specific time when...

Luckie by Community Member
  • 263 Views
  • 4 replies
  • 0 kudos

Voice command stopped working

I moved and recently reinstalled my nest at the new house. Everything is functioning EXCEPT google assistant won’t control it anymore. I used to be able to say Hey Google change the temperature to x degrees and now that doesn't work, in fact no voice...

Whatsup1 by Community Member
  • 2308 Views
  • 43 replies
  • 3 kudos

Clicking noise

Hi. I moved into an apartment that’s a brand new place and they have a nest thermostat. It Always making clicking sounds when it’s running. Is this normal for nest? It works great otherwise. But I’ve never heard a noise like that from an hvac closet ...

AngelaF by Community Member
  • 577 Views
  • 14 replies
  • 0 kudos

Wiring compatibility

Hi, Attached current wiring of my first floor unit. I successfully replaced the upstairs thermostat to nest as it was straight forward.I understand that Rh Rc connection is not required. But, I do not understand the orange wire between B/C and Aux2 H...

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sanbsetty by Community Member
  • 358 Views
  • 12 replies
  • 0 kudos

Fan won't stop

My fan won't stop after selecting stop. What could be causing this issue? It's an intermittent issue.

DAR by Community Member
  • 453 Views
  • 12 replies
  • 0 kudos

Cannot connect to cloud

I just bought google nest thermostat and installed it. I am adding the device to google home app ( both IOS and Android) both having the same error when creating a nest network can not connect to cloud please try again later. this has been going for ...

Jad1 by Community Member
  • 161 Views
  • 3 replies
  • 0 kudos
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