Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google Nest Thermostat never turns off
Hi all,I purchased a Google nest thermostat and connected it to our new tankless water heater. As soon as I mount it on the wall, the heat turns on-regardless if the thermostat is set to a low temp. Or completely off.There is no schedules or hold set...
Nest App not connecting to the thermostat
On Thursday April 11th, suddenly I am no longer able to use the Nest App to control my two thermostats (one for furnace with air handler and one for separate air handler in our attic) I was not at home at the time. Both thermostats state they are con...
Nest thermostat not seeing c wire after power failure
After power failure we lost our c wire being “found” from the nest thermostat. this has happened in the past and we found if we remove the batteries for half hour and replace it fixes itself. this time, not so much. We have factory reset the thermost...
Resolved! I forgot my nest thermostat PIN
Hiforgot my nest thermostat PIN
Nest learning thermostate heat link not working anymore
Hello, after 4 years the heat link has stopt working 2 days ago. The heat link looks broken and there is no light burning. The power is available and I try to restart it. The thermostate is blinking a red light and I tried to charge it with a USB cha...
Thermostat battery going low when using AC
So like others my thermostat battery will get weak and it will lose wifi. But ONLY when using AC. Never in the winter. I purchased a power connector then saw that my system has no labeled wires or circuit board. Does anyone have any advice? I also no...
Resolved! Heater only blows cold air
I only get cold air regardless of what the temp is set to. I only have a simple furnace. Three wires white, red, green. We purchased the connector added it as well as the C wire.
Setup for nest learning thermostat
How do I adjust backup heat droop? What is default - prefer 2degHow do I adjust upstage timer on backup heat? What is default - prefer offHow do I adjust compressor cycle rate? What is default - prefer 3How do I adjust backup heating cycle rate? What...
Nest thermostat (wired) constantly restarting saying no battery power
We have had to manually work both power and water for 2 weeks. The thermostat is wired and says battery is low and then restarts. Happens in a loop. I’ve moved the device/ un installed and reinstalled and nothing is working. Is the device faulty??
Google Nest Learning Thermostat rebooting
My thermostat keeps rebooting itself randomly, no issues or errors are displayed on its screen, application works well, it just keeps rebooting itself from time to time, like every 5-10mins. Perhaps there is a wiring issue.
