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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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Nest thermostat wont setup after factory reset

Long story short. Furnace turned off, fiddled with it and power on. Nest thermostat read no power prior to furnace not working. Couldn't get app to work with nest thermostat. Factory reset, reset apps etc. Starting over, nest app setup throws me to G...

Sqrd by • Community Member
  • 265 Views
  • 0 replies
  • 0 kudos

UPDATE NEEDED...

I've had this Google thermostat for more than two years.In the early stages I overlooked some problems, considering them youthful errors, but more than two years later this situation is no longer acceptable.I wrote on your forums, I contacted support...

Gioweb by • Community Member
  • 318 Views
  • 1 replies
  • 0 kudos

3rd Gen Learning Thermostat malfunction

I really don't know if anyone from Google even looks at any of this, but I really don't know where to begin. I did call customer service, but they just told me to to back to place of purchase (Best Buy,) and ask for a refund for product. Here's what ...

jlbrooks by • Community Member
  • 232 Views
  • 0 replies
  • 0 kudos

Nest Learning Thermostats old firmware

Is is just me or why is there. not current firmware for this platform? latest is May 2022. Is there just not new development for the device, the cloud is where the magic is or some other explanation ?

Ashman by • Community Member
  • 212 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

Can I use Nest thermostats working on the same boiler to provide a temperature regime downstairs (cool nightime and warm daytime) and another regime upstairs (cool all the time)? Thanks

Esechebaz by • Community Member
  • 229 Views
  • 0 replies
  • 0 kudos

internal error encountered message in Google home app

i recently set up a new (2nd) home in my google home account/app. and installed a new nest thermo stat in that home that works as it should and works with the app as it should.BUT.... i wanted to add my wife to the family members who can access and a...

Seavote by • Community Member
  • 6899 Views
  • 1 replies
  • 0 kudos

Missing technicalinfo.plist file

I just moved into my apartment and there is a nest learning thermostat that is locked. I was on support last night trying to get it fixed but I am missing the technicalinfo.plist file. They told me that I would have to send them the thermostat and wa...

afran by • Community Member
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! Coordinate multiple nests for demand pricing

This question was asked earlier this year (by Chad) but the response didn't answer the original posters question: I have 2 well functioning nests in a 2-story 3k sqft home in Glendale, AZPower company (APS) uses demand pricing - essentially using the...

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