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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23126 Views
  • 0 replies
  • 7 kudos

Nest heat link does not work

I am facing issues with my heat link. The thermostat works fine, but says it cannot connect to the heat link.Heat link seems dead. No lights even though it is correctly wired. I have seen a couple of separate threads but all point to a resolution out...

Przemek1 by Community Member
  • 373 Views
  • 0 replies
  • 0 kudos

NEST Learning Thermostat and SmartThings App/Google Home

Hello, I'm not sure if this is the the right forum. I'm trying to add the NEST Learning Thermostat 3rd gen to SmartThings App and it keeps sending me to Google Servers. Do I need to migrate my NEST account to Google in order to use SmartThings App or...

avig2024 by Community Member
  • 728 Views
  • 3 replies
  • 0 kudos

Lost power to thermostat

Had my nest x 2 years working well. It started to post list WiFi connection but would automatically reset and reconnect after some time. Yesterday I lost all power to the screen (remains black) . I have 2 zone HVAC and the other remains functional. I...

Setup for Dual zone plus system boiler

Dual zone gas CH with system boiler and 2 E Learning Thermostats. One thermostat failed and I have replaced it but seem to have messed up the system. How do I strip from scratch?

Spuggie by Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

Heating turning on unexpectedly

My thermostat has been turning on by itself even when it’s too hot for heating to be on.its set at 18c and outside temp is 28c and yet it switched on. I called Google support and while the guy was friendly I felt like he didn’t have a clue on how to ...

Cannot add existing device to the app

We were recently logged out of the nest app and upon logging back in our devices are not showing. We cannot locate the device code to set them up again. Two thermostats we cannot control from our phones now. There is no longer a phone number to call ...

VGF1749 by Community Member
  • 327 Views
  • 1 replies
  • 0 kudos

Nest thermostat cooling system not working

Hi, My Nest cooling system hasn’t been working for months. We bought it like 3 years ago. The first year it works pretty good. The second year it get worse.The situation now is Eco mode is actually cooler than the cooling mode. We tried to not open w...

Kimkim by Community Member
  • 317 Views
  • 1 replies
  • 0 kudos

Nest Thermostat won't select anything

Google Nest Thermostat won't let me select options. Dial turns but won't click options. Messages on screen won't go away to set temperature. Tried rewiring and still no option to change temperature or any settings.

KP40 by Community Member
  • 1098 Views
  • 3 replies
  • 0 kudos

Will not allow me to reply on the forum

First I've had an account for several years. I've posted in the past, but now I'm told I need to confirm my email address.Second I purchased a e-learning thermostat for my current home. Since I didn't have a c wire, I also purchased the Google adapte...

akaeser52 by Community Member
  • 519 Views
  • 2 replies
  • 0 kudos

Nest thermostat installation

Need help ensuring I have to correct wires that is compatible with my nest thermostat. I will be installing a Rudd Condensor/Coil

DricaM by Community Member
  • 563 Views
  • 1 replies
  • 0 kudos
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