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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Headlink dead

google nest learning thermostat purchased in 01-2020the heatlink is now deadreceived a tip that google can solve the problem via this siteanyone have an idea?gr wim

Jesvin by Community Member
  • 498 Views
  • 14 replies
  • 0 kudos

Resolved! Nest Gen 3 Heatlink Control Of Infrared

Hi,I would appreciate any insight into using the nest product with Infrared panels in the UK.I am planning to use Nest vs the specified infrared panel control for simplicity and the ability to detect when the house is vacatant through Motion Sensing/...

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jb26 by Community Member
  • 574 Views
  • 13 replies
  • 0 kudos

AC keeps cycling off an on

I just installed the 3rd gen Nest Learning Thermostat today and this evening when I try to cool the house, the system keeps cycling off and on. Someone please help!

"Yellow Wire Disconnected" AC System Remained on

Installed my system two years ago. Never had a problem, until tonight. Heard my AC click on, sounded a bit louder then normal. Walked by my Nest and saw it had a straight up error message on the screen. Message said my Yellow wire was "disconnected" ...

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Case0040 by Community Member
  • 284 Views
  • 3 replies
  • 0 kudos

NEST FACE MODLE REPLACEMENT

My GEN 2 NEST works only from the APP - the face module slips - no rotation control - can I but a used model and simply install the working face module onto my existing working/wired plate -- plug + play?

BOB2play by Community Member
  • 197 Views
  • 3 replies
  • 0 kudos

Resolved! Compatibility help please!

 The compatibility checker said I was compatible but the installation guide said I wasn't. I've read the help articles and I just can't figure it out. Can someone help me and let me know if I'm compatible with Nest. I think it's the W/E spot messing ...

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Memomom by Community Member
  • 524 Views
  • 11 replies
  • 1 kudos

Nest Model 3.7 will not power on

Hello, I bought the 3 pack of Nest Learning Thermostats from Costco and installed them all at the same time. One of the thermostats has gone offline, it flashes with the red/orange light at the top.I have removed the thermostat and charged it with th...

hrl by Community Member
  • 337 Views
  • 7 replies
  • 0 kudos

Nest keeps changing my preset temperatures

I have set my comfort cooling setting to 74 degrees. My Nest Thermostat keeps changing it to 76 degrees. I keep having to change comfort settings back to where I originally set them. I have the presence sensing off.

FuglyDuck by Community Member
  • 530 Views
  • 9 replies
  • 0 kudos
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