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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23761 Views
  • 0 replies
  • 8 kudos

New Home/Away Assist problem for experienced user

Hi, I've had Nest thermostats since they first came out. I've used them in three houses now. I've had it working well for all that time. I have a new problem with Home/Away Assist.I use the Nest app and Home/Away assist is set up to use the phone loc...

RQQQQ by • Community Member
  • 3830 Views
  • 11 replies
  • 2 kudos

Thermostat not displaying

Hi, I just bought a 3rd generation nest thermostat. When I finished up setting the wires, I attached the display to the panel but it has no display. I then connected it to a USB charger and it’s been 20 minutes- I see a green light blinking but still...

kc8023 by • Community Member
  • 221 Views
  • 0 replies
  • 0 kudos

New Google nest 3rd gen thermostat make ac run constantly.

I changed thermastats yesterday to the Google nest 3rd gen. After boot up the ac runs constantly. Even after reaching temp. If I take the thermastat off the wall the ac shuts off, or if I reset the thermastat it won't run the ac till next time it sho...

Busted287 by • Community Member
  • 519 Views
  • 2 replies
  • 0 kudos

Nest hot water not starting boiler

Hot water will no longer turn boiler on. Schedule shows water on in Nest Device and App. This has been working fine for over 3 years. We can only get hot water my turn ing the heat sync device to manual which turns on heating too and probably heats t...

DMcCor by • Community Member
  • 362 Views
  • 1 replies
  • 0 kudos

Thermostat setup

I'm trying to wire up the thermostat and the current one has a wire not covered. It's a black wire on terminal x2.

Jpthird by • Community Member
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Rush Hour unenroll with Salt River Project

How do I unenroll? I have an elderly person in the house in Arizona, and it has become a medical issue. Why is this so difficult? Last summer, I tried as well, had a chat with someone from Google, and they said they would escalate it, but I have hear...

LM88 by • Community Member
  • 1253 Views
  • 4 replies
  • 0 kudos
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