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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21814 Views
  • 0 replies
  • 6 kudos

Nest won’t detect Rc wire

Suddenly our Nest thermostat stopped working. I keep getting an error that there’s no power in the Rc wire and the AC or fan won’t turn on. I mess around with it, straighten wire etc and still nothing. If we remove the Rc wire then the Nest will thro...

elmcgrane by Community Member
  • 588 Views
  • 1 replies
  • 0 kudos

Off line on the app

The app is showing that the Nest Thermostat is off line. It is functioning properly at the thermostat, only issues is with the app.

Tammyrn59 by Community Member
  • 407 Views
  • 1 replies
  • 0 kudos

Nest 3rd Gen- Wifi Offline

I have 2 Thermostate devices, installed successfully in 2023 March/April timeframe.one is working propely. Other is shoing offline.Both devices were working with Wifi and able to control via phone.One device went offline since Nov n2023I followed all...

sharmaha by Community Member
  • 849 Views
  • 5 replies
  • 0 kudos

Nest wiring and setup for dual fuel (AC/Heat Pump & Oil)

Hi,I'm looking for help on how to wire & setup a duel fuel system properly on the Nest Learning Thermostat(Gen3) with my new AC/Heat pump system and existing oil burner. I have read through many of the comments on this site and watched many videos, b...

kkiteboy by Community Member
  • 942 Views
  • 2 replies
  • 0 kudos

Nest Thermostat E initial set up connection issue

With my brand new sealed thermostat E;I plugged it in and noticed nothing happened on the screen, I used the community to find out I should remove it from the dock and plug a USB cable in directly for it to charge. It charged for an hour or so and th...

Nest thermostat

My thermostat is blank. It says it is resetting than remains blank. 

TONIANN by Community Member
  • 212 Views
  • 0 replies
  • 0 kudos

My Google Nest Thermostat is not retaining power

Display keeps suggesting "the thermostat is restarting. Back in a bit" flashing red light above display.Insufficient power even though plugged in.Not charging seems to be a lot of posts on this but no resolution.

HenryMuss by Community Member
  • 640 Views
  • 2 replies
  • 1 kudos
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