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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4640 Views
  • 0 replies
  • 5 kudos

Nest thermostat stuck in continue setup in Google Home

My problem is very similar to that reported by Rfbennett.I have a basic Nest with mirror face. A few installation attempts have gone bad and now it is stuck and does not respond to touches on the bar. I have successfully set up one Nest and am trying...

No Power Message

While attempting to resolve an issue with incorrect temperature issues I reset, removed and reinstalled the thermostat. Nothing worked. Then, I started getting No Power messages. When that happens nothing else works. I ABSOLUTELY have power. I even i...

John1947 by Community Member
  • 553 Views
  • 9 replies
  • 0 kudos

Can’t connect thermostat to WiFI

I have had this thermostat for about 7 months. I have another one for the upstairs. One has disconnected from the internet. I have reset and rebooted and reconnected my thermostat, the Nest app,my router and points. Nothing will work.

Rbgruber by Community Member
  • 617 Views
  • 13 replies
  • 0 kudos

Nest Thermostats

Got up this morning and found one thermostat disconnected from WiFi and does not see it in setup. Followed troubleshooting instructions but no joy. Please send a replacement.

Aggrekoed by Community Member
  • 400 Views
  • 7 replies
  • 0 kudos

Re; re; thermostat locked

So 9 weeks ago I posted that my thermostat was locked, I don’t know the code and had not installed the app. Various community specialists offered to help, I submitted a form to google nest help desk and was told I would be contacted by email. That ne...

Mulligan1 by Community Member
  • 252 Views
  • 6 replies
  • 0 kudos

Central Heating Issue

Hi,We have recently been having an issue where the radiators in the house are burning hot even though the heating setting was set to low.Yesterday the hot water and heating were set to off (not on schedule) and all night I could hear the boiler firin...

Junk Nest Wastes My Time

Why does my Nest thermostat break down once a year? First, it didn't detect heat. Now, it won't detect cooling. Customer service is not good. This is a bad product. It says wires aren't there when they are. Works for months then quits.

Jjsanderz by Community Member
  • 190 Views
  • 4 replies
  • 0 kudos

Google thermostat

Hello,how do I stop my google nest thermo from changing temperatures on its own. I want it to stay a certain temperature and it changes on its own. I already turned off auto-schedule.

Nella by Community Member
  • 245 Views
  • 4 replies
  • 0 kudos
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