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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5126 Views
  • 0 replies
  • 6 kudos

Honeywell brown E wire?

i was able to map all the wires from my Honeywell thermostat to the nest except for a brown wire that is mapped to E on the Honeywell. Should I map it to Y2 on the Nest?

Pcalandra by Community Member
  • 309 Views
  • 6 replies
  • 0 kudos

Automatically switch fuel type based on schedule

Hi, we have a system with a heat pump and auxiliary furnace heating and we are on a time-of-day rate plan for electric (meaning that electricity is cheapest from midnight - 3pm). I'd like to take advantage of electric heating during off-peak hours an...

zaphod by Community Member
  • 292 Views
  • 3 replies
  • 0 kudos

W5 error…nothing is fixing this!

My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. None of my other nest the...

Nest thermostat add to Google Home wedges.

In Google Home. The process of adding a thermostat fails. I tried 2 different ways (QR code and manual entry). Both failed For QR code I get "Error! Unable to start device pairing. Configuration not available." For "Continue without scanning, I manua...

NEST Thermostat wiring

I have a Honeywell thermostat with 7 wires: Top row is B, Bottom row is R, Y1, W, X2, O and G.The only wire that I cannot find on the nest is the X2, is there a work around? thanks

Sleepy by Community Member
  • 470 Views
  • 6 replies
  • 0 kudos

How to contact nest and get a reaction

W5 message. Reset won’t work and now have lost most of the functionality I paid for. Use the on line tool to try to get to support but just takes me back to the same place . How to I get this resolved please

Thermostat saying room much hotter than it is

 Hi everyone,My thermostat is saying it’s 25 degrees in the house when it’s actually far less (it’s very cold as the heating is not on and it is -1 outside, so likely under 17 degrees inside).The thermostat was just propped up on a table in the offic...

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Converting Nest Learning to Less Expensive Nest Thermostat

I was trying to find the old thread I posted from 12/2020 where I received help installing a Nest Learning Thermostat. Unfortunately, we had a small snake wrap around and short out a circuit board on our heat pump, and the HVAC tech told us our therm...

dja1980 by Community Member
  • 377 Views
  • 6 replies
  • 0 kudos
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