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Nest Thermostats

Blog Posts

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Prepping for a cleaner heating season Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Google is too cheap to support their own products

It's crazy that I invested in these products, considering the billion-dollar company that sells them can't even muster enough care to support their products. Community support for free products and services? Fine. Community support for products and s...

ihatethis by Community Member
  • 1 replies
  • 0 kudos

My Nest Heatlink is totally dead

Hi there, I have had a electrician round and British Gas to help fix my heating issues, both have said the unit is totally dead and needs a replacement, I have tried to call 0808 169 2307 several times for several days since last week and can you bel...

Busbeon by Community Member
  • 16 replies
  • 0 kudos


Since iPhone update the app has lost my thermostat on my phone. The add device function doesn’t work because the stat is connected to the wife’s phone. Hence won’t give me a code to add device. The stat just says connected. Do i have to full reset an...

Dazzafaz by Community Member
  • 3 replies
  • 0 kudos

How can I see my sensor temperature history

I'm looking to optimize my central air and need the historical data from the sensors Can you please advise how can I see the historical temp measurements in the different rooms across time? Thanks!

youli by Community Member
  • 2 replies
  • 0 kudos

Eco Temps Never End?

I use the home away function only on my two nest protects that are in the second floor bedrooms. I don't use my phone or the thermostat for the home away function. After nest has gone to away, my thermostat will go to Eco temperatures. But sometimes ...

Bacon by Community Member
  • 1 replies
  • 0 kudos

Thermostat says cooling but stuck on the same temp for hours

I just installed my nest 3rd gen learning thermostat yesterday. There is only four wires: Y, G, W, R (jumper to RC) on the original thermostat pictured here:'s what it currently shows on the nest: ca...

m3ganlove by Community Member
  • 1 replies
  • 0 kudos

Heat Link Dead

Hi, our heat link has suddenly stopped working today, I have two Nest thermostats in the house controlling different heating circuits. One heat link is working normally, the other has no lights on at all, I have measured the input voltage and am gett...


Cannot connect to my schedule  

Edgara by Community Member
  • 1 replies
  • 0 kudos

Resolved! Finding entry key ...?

How to find entry key on Nest learning thermostat?We moved in two years ago, the Nest was here then after some trial and error we can operate heating from the thermostat but never managed to link to app as thermostat will not give us an entry key. Pr...

SMC55 by Community Member
  • 10 replies
  • 1 kudos