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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4622 Views
  • 0 replies
  • 5 kudos

Internet restart

My nest thermostats disconnects a couple times per week. It does not reconnect automatically, I have to manually restart it every time. Batteries are new and there is a “C” wire connected. Could this be cause by too low of bandwidth? My speed is 6.75...

ThebigD by • Community Member
  • 248 Views
  • 4 replies
  • 0 kudos

Nest Thermostat

My nest thermostat worked ok from November to mid January.Since then the fan does not start when in heating mode. This happens now about once per week.Have tried all possible ways to get it working as it should. My schedule is simple 21 degrees at 7,...

ktouf by • Community Member
  • 461 Views
  • 6 replies
  • 0 kudos

Nest heating / hot water issue

Just had a nest thermostats and new boiler installed, I have noticed that when the nest gets up to the set temperature it shuts the boiler off, which then causes the hot water to go off too? The boiler comes back on as soon as you move the thermostat...

Nest thermostat

I was forced by Google to migrate my Nest account to Google. Now it automatically logs me out after a short time. Is they a way to change it to "Never Log Out"?

stinsong1 by • Community Member
  • 323 Views
  • 5 replies
  • 0 kudos

Resolved! Nest stuck permanently heating

HiI have carried out all of the suggested troubleshooting including reset, factory reset, checking all wiring, operation of 3way valve and valve body already.The problem has started 2 years after install and has worked fine up until now. Suddenly ove...

google home and nest thermostat

Hi. Through google home I am able to change the temperature, but the heating does not turn on or off. It only works when I manipulate the nest thermostat itself. What can I do to fix this? I do see the device on my google home and on my phone it seem...

LarryK by • Community Member
  • 241 Views
  • 4 replies
  • 0 kudos

Google Home app says Nest is offline

I just saw that my google home app says Nest thermostat is offline for about 2 weeks but my thermostat has been working and says it’s connected with strong signal. So I’m unable to perform any remote control from the app. I found a suggestion from Co...

MTee88 by • Community Member
  • 972 Views
  • 9 replies
  • 0 kudos

Leaf symbol change

The Leaf symbol has changed a little and wondering why? In the past the symbol was of a normal leaf with a line down the middle but now the symbol shows what appears to be a charging icon/zig zag line down the middle. What does this mean?

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