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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4556 Views
  • 0 replies
  • 5 kudos

E89 Y2 wire without Y1

I got E89 error (Y2 wire without Y1) while doing the set up. I did not have Y1 wire in my old set up (pic attached)Also, I see blurred center ring in display. (photo attached)I went past the error to set up in pro mode, and now I do not see cool mode...

WhatsApp Image 2023-01-08 at 4.25.54 PM.jpeg WhatsApp Image 2023-01-08 at 4.25.49 PM.jpeg WhatsApp Image 2023-01-08 at 4.10.58 PM.jpeg

Nest thermostat

I have an E thermostat and live in the northeast. I will be going on vacation for 6 weeks, how should I set my thermostat?

Edjac1 by Community Member
  • 271 Views
  • 4 replies
  • 0 kudos

multiple zone valves

Hi: I have baseboard water heating system with a multiple zone valve system controlled by 2 wire mercury switch thermostats. I am trying to set up a Google Power Connector for 1 zone Valve. The photos of the actual set up are shown, as is the pre-hoo...

wiring.jpg transformers.jpg Boiler.jpg standard wiring for G Power Conn.jpg
zonevalve by Community Member
  • 478 Views
  • 6 replies
  • 0 kudos

Resolved! Heat Link has stopped working.

Hi,The Heat Link of our Google Nest Learning Thermostat (V3) has suddenly stopped working after about 3 years of service. There is no real cause that can be identified.An electrician has confirmed that sufficient power goes to the heat link but there...

ikoene by Community Member
  • 754 Views
  • 7 replies
  • 0 kudos

Nest thermostat set up won’t complete.

The thermostat connects to my phone via bluetooth, but I get a “something went wrong” message. I have five Nest thermostats and only two would get through the setup procedure (with a lot of fuss). Wifi signal at this location is very good. I tried tu...

Pjenjen by Community Member
  • 175 Views
  • 3 replies
  • 0 kudos

E79 No power to C wire

My Nest Learning Thermostat has been working for a year now, then we had a power outage in our house and the furnace that is supplying 2 Nest Learning Thermostats both now show a E79 error. The circuit breaker did not trip. There is a zone panel on t...

rbrychckn by Community Member
  • 12724 Views
  • 9 replies
  • 0 kudos
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