Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! Nest Thermostat not showing in Home app

I have a brand new nest learning thermostat and I have installed it and connected it to the nest app, with my google account. This all works fine. The thermostat is connecting to the heater and can operate it, so thatks fine.but it doesn’t show up in...

MrBully by Community Member
  • 4 replies
  • 0 kudos

Nest scheduling minimum heating periods 1 hour?

I've been trying to set our heating to come on for 30 mins in the morning.I looked at the instructions and have discovered the minimum time is 1 hour.Is there a way around it?Is Google unaware of the cost of energy at the moment?I installed Nest as a...

PeterCUK by Community Member
  • 1 replies
  • 0 kudos

How to limit daytime pre-heating

We've just got a Nest and have limited the True Radiant pre heating but that only impacts it at night. During the daytime it keeps on coming on about 2 or 3 hours before it needs to be at temperature. Is there any way of limiting this in the daytime ...

JSach by Community Member
  • 3 replies
  • 0 kudos

Wiring Issue with Nest

I have a heating and ac system. The previous thermostat had a R, W, Y, G, C, and W2 wire. I never had any issues with the setup. The instructions found online said to connect the W2 wire to the O/B* connector on the Nest Thermostat. When I connected ...

Nksniper by Community Member
  • 3 replies
  • 0 kudos

Cant get nest to heat over 20.5c

My nest seems to be stuck at heating the house to 20.5c If I put the temperature above this it says its heating to that temperature but never hits it. It will turn off if i set below that.The radiators never get hot just luke warm. Its probably worth...

PKY by Community Member
  • 2 replies
  • 0 kudos

Thermostat compatibility?

The heating system has 2 wires, Red and White. The current thermometer is wired using R + a jumper to RC and the second wire to W. I cannot get the new thermostat to work?

verbrupe by Community Member
  • 4 replies
  • 0 kudos

Resolved! Linking thermostat to new phone

I successfully installed and connected my nest thermostat to my previous iPhone. This broke and I have a new iPhone. I therefore needed to to connect it to the nest thermostat to the new phone after I installed the app. I followed the steps in the ap...

Jli22 by Community Member
  • 5 replies
  • 0 kudos

Time increments

This has been raised several times before by other members. As far as I can see there is still no fix. We have an expensive electric boiler and I want more control of it. Do the maths! A 6kw boiler times 40p per kwh means 15 mins costs 60p. Times 365...

Tiggerfan by Community Member
  • 0 replies
  • 0 kudos

Battery won't hold the charge

I just installed a Nest thermostat gen 3. It won't turn on. Just hooked up with W1, Rh, Y1,and G wires. I checked the breaker and it's on and rewired to test and making sure that they're seated properly.Any advice would help. Thanks.

Halbrand by Community Member
  • 5 replies
  • 0 kudos
to vote