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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16164 Views
  • 0 replies
  • 6 kudos

Nest not cooling

My nest is set to 68. It says my house is 73 and will take 1 h 10 min to cool to 68. The blower is not on. The temperature has not changed at all.

Blue Wire installation

On my Emerson thermostat the blue wire was not connected. should it be connected on my Nest thermostat? I have notice the battery is not charging and the fan is running all the time.

JRduckett by Community Member
  • 570 Views
  • 3 replies
  • 0 kudos

Nest Thermostat & Sensor Ability

Does the Nest learning thermostat have the ability to only use specific sensors at specific times to run the heating or cooling in the home? For example I would want a total of 5 sensors in the home - but from 10pm to 7am, I would want to program the...

Matthew-P by Community Member
  • 481 Views
  • 3 replies
  • 0 kudos

Nest not allowing more than one sensor

I have nest thermostats in two homes. One home I installed 5 sensors in successfully. In the other my thermostat keeps saying: max number of temperature sensors reached but I’ve only installed one. I’ve tried restarting the thermostat and reading it ...

stuck on continue configuring.....

I have a nest thermostat and I am trying to install it . It seems to be stuck on continue configuring in the google home app. Cannot connect to thermostat in app . Cannot enter settings on thermostat. please help.

brian1161 by Community Member
  • 737 Views
  • 5 replies
  • 0 kudos

The Absolute Worst Experiance Ever. Google Stole my Money

I am writing to express my extreme dissatisfaction and frustration with the recent service provided by the Google Thermostat customer service team. Despite my initial high expectations of your company's renowned reputation, I am now compelled to brin...

Chris1234 by Community Member
  • 499 Views
  • 2 replies
  • 0 kudos

Resolved! Nest won’t connect to router

I have a Nest 2nd gen T-stat which suddenly lost the Wi fi connection with a W2 error. I charged the unit and did a reset to factory spec but cannot connect. It does not like my SSID password. I rebooted the router and disabled MAC filtering but stil...

DK19 by Community Member
  • 1195 Views
  • 3 replies
  • 0 kudos

Warranty Assistance

I'm having an issue with my Nest Learning Thermostat and submitted what I think is a Warranty Request. I never received an e-mail showing I submitted one, but it looks as if I have a Case ID 2-5373000034038. How long does it take someone from Google ...

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