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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21946 Views
  • 0 replies
  • 6 kudos

New Nest Thermostat E & Google Home plus Eco mode

I am stunned to have to send this note. Some time ago I purchased a Nest Learning Thermostat and connected it to the excellent Nest App and no problems at allYesterday, I purchased a Nest Thermostat E for my rental condo and ALL i wanted to do was ad...

Pabco by Community Member
  • 1064 Views
  • 4 replies
  • 1 kudos

No email or response on warranty claim

I submitted a claim three weeks ago, this is the only update I can get and have received no direct response from Google since submitting my claim inquiry:“Recent caseWe're working on this support case for youClipsCase ID 3-0166000034655Last updated 3...

ElleMac by Community Member
  • 1763 Views
  • 12 replies
  • 0 kudos

Nest Learning Thermostat wont add to next app

I purchased a new Next Learning Thermostat yesterday. It is installed and working; however, I am unable to add it to the Nest App. The app freezes when adding the location of the thermostat. How do I fix this?

cheri713 by Community Member
  • 505 Views
  • 3 replies
  • 0 kudos

Cool to dry will not turn on AC

I have a learning thermostat, AC and no separate dehumidifier. I have been away from home for more than 10 days. The humidity has been climbing steadily in my home. It has been over 65% for most of the last three days and it went to 71% this morning....

Jersey42 by Community Member
  • 1179 Views
  • 6 replies
  • 0 kudos

Thermostat is switching from cool to heat when in cooling mode.

Just recently, my cool/heat system started to pump out hot air when in cool mode. It seems that rather than let the temp rise naturally, the system is switching to heat even though it is on cool mode. I tried to turn off the thermostat and hot air co...

Kalc by Community Member
  • 4864 Views
  • 16 replies
  • 1 kudos

Nest Won't Call for Heat

I'm attempting to complete the initial wiring setup for my new Nest Learning Thermostat. Photo included is what we came from, and Nest setup assistant advised the attached Nest configuration (circular wiring diagram). However, using that wiring with ...

Screenshot 2023-07-10 at 6.42.03 AM.png Screenshot 2023-07-10 at 6.29.56 AM.png
mckic006 by Community Member
  • 779 Views
  • 5 replies
  • 0 kudos

Thermostat won't connect to Nest App

Hello I purchased the new Nest Thermostat (193575007649) for my home and it's installed properly with our existing system and I added it successfully to the Home app.However I have not been able to add it to the Nest app. This is extremely important ...

Kevinco1 by Community Member
  • 1602 Views
  • 6 replies
  • 1 kudos

Nest e195 after power surge

Hi we had a power surge and it blew the fuses. Now my nest thermostat is giving me a e195 error. I did a complete reset and it is now saying that my ac is turned off. I am at my wits end. .. Update the battery was drained on the thermostat so I try t...

JWolff by Community Member
  • 937 Views
  • 5 replies
  • 0 kudos

E73 - wire missing

I think you can see my problem. Short cycling. The problem has been pinpointed to the Nest as everything with the unit is working fine. Drains are clear, filter is changed monthly and it’s clean, no ice buildup on pipes, condensate drain is dripping,...

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E74 cod. No power rH wire

For 8 months my nest thermostat has working perfectly fine. Now it has the e74 error code and nothing is working. I’ve charged the thermostat, detached and reattached the rH wire. Not sure what else to do. It’s summer so ac is sort of a requirement.

Terpfan11 by Community Member
  • 2129 Views
  • 3 replies
  • 0 kudos
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